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- Tasks: Be the face of luxury, sharing your passion for fragrances and creating unforgettable customer experiences.
- Company: Join the prestigious House of Creed, a leader in artisan fragrances.
- Benefits: Enjoy competitive commission, training, and potential for permanent roles during the festive season.
- Why this job: Elevate your career in luxury retail while working with exquisite products and a dynamic team.
- Qualifications: Exceptional communication skills and a passion for luxury are essential.
- Other info: Diverse and inclusive environment with opportunities for professional growth.
✂ About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
✂ About the role
We are seeking for a Luxury Brand Ambassador for our Creed counter in Edinburgh Airport, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 40 hours per week.
✂ Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand\’s prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
✂ Key responsibilities
Including but not limited to:
- Product Knowledge:
Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence:
Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service :
Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation:
Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
✂ Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
✂ Why the House of Creed?
Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
✂ Job Applicant Privacy Policy
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s).
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Luxury Brand Ambassador employer: Creed
Contact Detail:
Creed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador
✨Tip Number 1
Get to know the House of Creed inside out! Dive deep into their fragrances, ingredients, and heritage. This knowledge will not only impress during interviews but also help you connect with customers when you're on the shop floor.
✨Tip Number 2
Practice your storytelling skills! When you can share the story behind a fragrance, it creates a memorable experience for customers. Plus, it shows your passion for luxury products, which is key for this role.
✨Tip Number 3
Don’t just apply anywhere; head over to our website and submit your application directly! It shows you’re genuinely interested in being part of the House of Creed family, and we love that.
✨Tip Number 4
Be ready to showcase your sales skills! Think about past experiences where you exceeded targets or created exceptional customer experiences. These stories will set you apart from other candidates.
We think you need these skills to ace Luxury Brand Ambassador
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury fragrances shine through! Share why you’re excited about the House of Creed and how you connect with our brand's heritage.
Tailor Your Experience: Make sure to highlight any previous experience in luxury retail or customer service. We want to see how your skills align with our mission to deliver exceptional customer experiences.
Be Professional Yet Warm: Your written application should reflect the warm and professional demeanour we value. Use a friendly tone while maintaining professionalism to show you’re a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure they get to the right people quickly.
How to prepare for a job interview at Creed
✨Know Your Fragrance
Before the interview, dive deep into the House of Creed's fragrances. Familiarise yourself with their ingredients, heritage, and unique selling points. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in luxury retail. Think of specific examples where you exceeded targets or created memorable customer experiences. Use storytelling to illustrate how you can elevate the shopping experience at Creed.
✨Emphasise Customer Service
Exceptional customer service is key for this role. Be ready to share instances where you went above and beyond for a customer. Highlight your ability to create a warm and professional atmosphere that aligns with the luxury brand ethos.
✨Visual Merchandising Matters
Understand the importance of visual presentation in luxury retail. Be prepared to discuss how you would maintain the brand's impeccable standards in-store. You might even want to bring ideas on how to enhance the visual appeal of the retail space during the festive period.
