At a Glance
- Tasks: Lead and grow our UK DTC Ecommerce business with a hands-on approach.
- Company: Join a luxury brand focused on innovative e-commerce strategies.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with travel across the UK and Ireland, based in London.
- Why this job: Make an impact in the luxury e-commerce space while developing your skills.
- Qualifications: 3+ years in D2C Ecommerce, preferably with luxury brands; degree in related field.
The predicted salary is between 40000 - 50000 € per year.
We are looking to appoint an experienced DTC Ecommerce Manager to lead and grow our UK Online Direct-to-Consumer business. This is a hands-on role for an experienced ecommerce professional with a strong luxury trading mindset. You’ll own the performance of our DTC channel, driving sustainable and profitable growth by delivering the customer proposition to new customers. Sitting within our UK Ecommerce team, this role works closely with the wider UK Team including Marketing, Operations, Finance, E-Retail and Global digital teams. You’ll also manage and develop an Ecommerce Executive, helping to build capability and ensure smooth day-to-day execution. This role reports directly to the Head of Ecommerce and is ideal for someone who combines commercial sharpness, strategic thinking, and a growth mindset, that enjoys working cross-functionally to deliver shared regional goals.
Ecommerce Strategy & Trading
- Own and deliver the ecommerce strategy for the UK DTC business.
- Plan and manage the ecommerce trading calendar, ensuring activity aligns with brand and commercial priorities.
- Monitor performance, report on key KPIs and translate data into clear insights and actionable recommendations.
- Monitor the wider industry activities drawing inspiration and opportunities to support growth.
- Drive customer acquisition through premium value propositions via digital marketing channels (PPC, Paid Social, Affiliates etc).
- Embed a test-and-learn mindset across trading, onsite, and acquisition activity.
Website & CRO
- Continually refine the onsite experience using data driven results ensuring a seamless, mobile-first customer experience that reflects the brand and drives conversion.
- Act as the ecommerce lead for our Shopify site, identifying opportunities to improve UX and conversion.
- Suggest and help prioritise onsite improvements, working closely with internal teams and external development agencies.
Digital Agency Management
- Manage the Performance Marketing agency to ensure activity supports trading priorities and brand positioning.
- Confidently analyse and challenge performance results, and guide agencies with clear commercial direction.
Ecommerce Operations
- Forecast ecommerce demand and work closely with operations and warehouse teams.
- Monitor stock levels and product performance to inform trading decisions.
- Oversee ecommerce operational considerations including order flow management and fulfilment performance.
3+ years’ experience in D2C Ecommerce preferably with a luxury or premium DTC brand. A degree in Ecommerce/Digital Marketing related degree. Comfortable working with Shopify and analytical platforms such as GA4 and Power BI. Expertise in successfully driving customer acquisition via digital marketing channels exceeding year on year results. Confident managing agencies and interpreting performance data. This role is London Office based (EC1) at least three days per week with flexibility to work from home - one - two days per week. Role includes travel across the UK and Ireland.
E-Commerce Trading Executive in London employer: Creed
Join a dynamic and innovative team at The Orange Square Company, where we prioritise employee growth and collaboration in a vibrant London office. As an E-Commerce Trading Executive, you'll benefit from a supportive work culture that encourages strategic thinking and creativity, while also enjoying flexible working arrangements and opportunities for professional development. With a focus on luxury DTC brands, this role offers a unique chance to make a significant impact in the ecommerce landscape.
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce Trading Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their ecommerce strategy and be ready to discuss how you can contribute to their growth. Show them you mean business!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a friendly email. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great way to ask if they need any more info from you.
✨Tip Number 4
Use our website to apply directly! We love seeing candidates who take the initiative. Plus, it gives you a better chance of standing out in the crowd. Let’s get you that dream job!
We think you need these skills to ace E-Commerce Trading Executive in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the E-Commerce Trading Executive role. Highlight your experience in DTC ecommerce, especially with luxury brands, and showcase any relevant achievements that demonstrate your commercial sharpness and strategic thinking.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Use it to express your passion for ecommerce and how your skills align with our goals. Don’t forget to mention your experience with Shopify and digital marketing channels!
Showcase Your Analytical Skills:Since this role involves monitoring performance and translating data into insights, make sure to highlight your analytical skills. Share examples of how you've used data to drive decisions and improve ecommerce performance in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Creed
✨Know Your Numbers
As an E-Commerce Trading Executive, you'll need to be comfortable with data. Brush up on key performance indicators (KPIs) relevant to e-commerce, like conversion rates and customer acquisition costs. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Showcase Your Strategic Mindset
This role requires a strong strategic approach. Prepare examples of how you've developed and executed e-commerce strategies in the past. Think about times when you aligned trading activities with brand priorities and how that impacted growth.
✨Familiarise Yourself with Shopify
Since you'll be acting as the e-commerce lead for their Shopify site, make sure you're well-versed in its functionalities. If possible, explore recent updates or features that could enhance user experience and conversion rates, and be ready to share your insights.
✨Cross-Functional Collaboration
This position involves working closely with various teams. Prepare to discuss your experience collaborating with marketing, operations, and finance. Highlight specific projects where teamwork led to successful outcomes, showcasing your ability to drive shared goals.
