At a Glance
- Tasks: Lead a luxury boutique, drive sales, and deliver exceptional customer experiences.
- Company: Join the prestigious House of Creed, known for its luxury fragrances.
- Benefits: Full-time role with opportunities for career growth and professional development.
- Other info: Diverse team culture that values differences and fosters creativity.
- Why this job: Be part of an exciting new boutique opening in Canary Wharf and make a real impact.
- Qualifications: Proven retail sales and management experience, especially in luxury brands.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a Boutique Manager to join our new Boutique in Canary Wharf, opening in September 2026, tasked with overseeing our Creed Fragrance division. This role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. This is a full-time role of 5 days, 37.5 hours per week.
As a Boutique Manager, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
- Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors.
- Strategically achieve sales targets and maintain optimal stock levels.
- Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Ensure adherence to company policies and streamline administrative processes.
- Provide regular reports on sales performance and relevant metrics.
- Exemplify positive leadership qualities and promptly address any challenges.
- Identify and capitalise on promotional opportunities to maximise brand visibility and sales.
- Collaborate with relevant parties to ensure the success of promotions.
This role is responsible for every aspect of the day-to-day management of the Creed Boutique, achieving sales and service targets to uphold a standard of luxury retail.
Reporting directly to the Sales & Education Manager, the Boutique Manager is to ensure a seamless and exceptional customer experience.
Proven track record in retail sales and management, particularly within the luxury fragrance sector, is essential. Demonstrate ability to exceed sales targets and drive performance. Familiarity with retail industry regulations and a flexible approach is required. Exhibit excellent time management, organisational, and planning skills.
Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity.
Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Store Manager - Manager in City of London employer: Creed
At Creed, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. As a Boutique Manager in our new Canary Wharf location, you will benefit from extensive career development opportunities while leading a passionate team dedicated to delivering luxury customer experiences. Join us to be part of a prestigious brand that not only prioritises sales excellence but also invests in the growth and well-being of its employees.
