✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer . ✂ About the ro le We are seeking for a Boutique Manager to join our new Boutique in Canary Wharf, opening in September 2026, tasked with overseeing our Creed Fragrance divisi on.This role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products, and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per we ek. ✂ Purpose of the roleAs a Boutique Manager, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer ser vice. ✂ Key responsibi litiesIncluding but not limit ed to: Product Knowledge and Team Lead ership:Develop a comprehensive understanding of Creed fragrances and ensure your team is equally knowled geable.Provide guidance, motivation and ongoing training to Luxury Brand Ambas sadors. Sales Excellence & Stock Man agement: Strategically achieve sales targets and maintain optimal stock levels. Deliver exceptional customer service to create memorable experiences and foster brand loyalty.Uphold impeccable standards of visual merchandising in the Boutique Relationship M anagement: Cultivate and maintain strong relationships with stakeholders, both internally and externally.Collaborate with external agencies to execute promotional activities e ffectively. Compliance and Adm inistration:Ensure adherence to company policies and streamline administrative processes for efficiency. Marke t Awareness:Stay informed about industry trends and provide strategic insights to enhance business p erformance. Communication an d Reporting:Maintain transparent communication channels with superiors and s takeholders.Provide regular reports on sales performance and relevant activities. Leadership an d Motivation: Exemplify positive leadership qualities and promptly address any challenges wi thin the team.Clearly communicate expectations and provide onging support and guidance. Promotio nal Activities:Identify and capitalise on promotional opportunities to maximise brand visibi lity and sales.Collaborate with relevant parties to ensure the success of promotion al initiatives. This role is responsible for every aspect of the day-to-day management of the Creed Boutique, achieving sales and service targets to achieve a standard of luxury re tail excellence. ✂ Line of ReportingReporting directly to the Sales & Education Manager, the Boutique Manager is to ensure a seamless and exceptional cus tomer experience. ✂Key Personal QualitiesWe are looking f or individuals who:Proven track record in retail sales and management, particularly within the luxury fragran ce or beauty sectorExceptional leadership abailities and effective team management skills.Extensive knowledge of luxury products, with a f ocus on fragrances.Are highly organised team players with effective co mmunication skills.Demonstrate ability to exceed sales targets and dri ve business growth.Strong organisational skills and proficiency in ad ministrative tasks.Familiarity with retail industry regulations and co mpliance standards.Are eager to learn a nd share knowledge.Demonstrate a proactive and flexible approach.Exhibit excellent time management, organisational, and p rioritis ing skills. LocationThis role is based in our new Creed Bouti que in Canary Wharf. ✂ W hy the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that go es beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters c reativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional deve lopment and career growth. ✂ J ob Applicant Privacy PolicyPlease note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Than k you for your understanding
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