Store Design Project Manager in Cardiff

The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.

We are looking to appoint an experienced Store Design & Project Manager – fixed term contract. This role is responsible for the project management of new boutiques and in-store counter builds as well as refurbishments and counter relocations within department stores. The responsibilities include constant liaison with external suppliers, architects and installation teams to ensure the quality aligns with our luxury standards, on time and within budget. Excellent communication and collaboration with other internal departments are vital to ensuring successful executions. In addition, the role is responsible for the timely and cost‑efficient maintenance of our retail fixtures and fittings across the UK/Ireland. This role reports directly to the Store Design & Visual Merchandising Manager.

Accountabilities

• Support the Store Design and VM Manager on all projects as required; ensure each project is tracked so there is clear visibility of priorities, tasks, costs and timelines at all times.
• Oversee multiple store design projects simultaneously, ensuring alignment with business objectives and timely execution.
• Tender and evaluate shopfitters, comparing quality, cost, capability and reliability; create a library of preferred partners to ensure consistent, high‑standard execution within budget.
• Coordinate with suppliers and contractors for store/counter builds, display materials, and installations; ensure these are to our luxury standards, within budget and timely, and manage the external stakeholders consistent with contractual agreements.
• Ensure all projects align with legal regulations, Health & Safety and landlord requirements.
• Liaise with Sales, Marketing and Education to support product launches and marketing campaigns with tailored visual executions.
• Collaborate with Education to ensure store teams uphold visual standards and merchandising techniques.
• Analyse and report on sales data to the SD & VM Manager to evaluate the impact of rebuilds and visual merchandising efforts.
• Collaborate with marketing and sales teams to support promotional activities.
• Conduct site visits with outsourced Health & Safety experts to ensure compliance and address follow‑up requirements promptly.
• Liaise with IT on any technical matters to ensure capture within new stores/refurbishments and incorporate into projects for optimal resolution.
• Work within the allocated budget for each new store opening, renovations, visual merchandising materials and installations, always ensuring timely delivery and cost control.
• Ensure weekly updates with the SD & VM Manager on each project.
• Maintain awareness of industry trends and competitor activity; provide monthly feedback to the SD & VM Manager.

Skills and Qualifications

• Proven experience in store design project management within luxury retail, preferably in fragrance/beauty.
• Strong track record of delivering projects on time, to standard and within budget.
• Ability to maintain professional and positive relations with all key external stakeholders while balancing clear direction and timelines with good relationships.
• Ability to manage multiple store projects with flexibility to travel within the UK/Ireland where necessary.
• Excellent communication and collaboration skills to ensure cross‑functional working both internally and externally.
• Proficiency in design software (e.g., Adobe Creative Suite, SketchUp).
• Expertise in utilising project management software/tools and Excel.
• A passion for excellence in execution across the industry and role.

This role is London Office based (EC1) at least three days per week with flexibility to work from home one‑two days per week. The role includes travel across the UK and Ireland.

Why the House of Creed?

• Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
• Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
• Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
• Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.

Applicant Privacy

Please note that by applying to this opportunity you consent to the personal data you provide to be processed and retained by The House of Creed. Your details will be kept on our internal ATS for as long as necessary for recruitment purposes, which may include sharing your details with hiring managers. The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If this is the right opportunity for you and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.