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- Tasks: Engage customers with luxury fragrances and deliver exceptional service at Birmingham Airport.
- Company: Join the prestigious House of Creed, a leader in artisan fragrances.
- Benefits: Full-time role with opportunities for career growth and professional development.
- Why this job: Be part of a luxury experience that goes beyond selling products.
- Qualifications: Experience in luxury retail and a passion for customer service.
- Other info: Diverse team culture that values creativity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Luxury Brand Ambassador for our Creed counter in Birmingham Airport, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 40 hours per week.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Travel Retail Luxury Brand Ambassador in Birmingham employer: Creed
Contact Detail:
Creed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Retail Luxury Brand Ambassador in Birmingham
✨Tip Number 1
Get to know the House of Creed inside out! Dive deep into their fragrances, ingredients, and heritage. This knowledge will not only impress during interviews but also help you connect with customers if you land the role.
✨Tip Number 2
Show your passion for luxury retail! When chatting with potential employers, share your experiences and how you've gone above and beyond in previous roles. We want to see that drive to deliver exceptional customer experiences.
✨Tip Number 3
Practice your storytelling skills! Being able to effectively communicate the features and benefits of products can set you apart. Think about how you would engage a customer at the Creed counter and make it memorable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the House of Creed and ready to be part of our luxury experience.
We think you need these skills to ace Travel Retail Luxury Brand Ambassador in Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury brands shine through! Share why you're excited about the House of Creed and how you connect with our values. We want to see that spark!
Highlight Relevant Experience: Make sure to showcase any previous experience in luxury retail or customer service. We’re looking for those who can drive sales and create memorable experiences, so don’t hold back on your achievements!
Be Personable: Your written application should reflect your personality. Use a friendly tone and be authentic. We want to get a sense of who you are and how you’ll engage with our customers at Birmingham Airport.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure they’re seen by the right people. We can’t wait to hear from you!
How to prepare for a job interview at Creed
✨Know Your Fragrances
Dive deep into the world of Creed's fragrances before your interview. Familiarise yourself with the key ingredients, the stories behind each scent, and how they reflect the brand's heritage. This knowledge will not only impress your interviewers but also show your genuine passion for the luxury brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've exceeded targets in the past. Think of specific examples where your proactive engagement made a difference. This will demonstrate your goal-oriented mindset and ability to drive sales, which is crucial for the role.
✨Customer Service Excellence
Be ready to share instances where you delivered exceptional customer service. Highlight how you created memorable experiences for customers and fostered loyalty. This will showcase your commitment to upholding the brand's prestige and delivering an unparalleled customer experience.
✨Visual Merchandising Matters
Understand the importance of visual presentation in luxury retail. Be prepared to discuss how you would maintain impeccable merchandising standards at the Creed counter. This shows that you appreciate the brand's image and are ready to contribute to its luxurious atmosphere.
