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- Tasks: Support the sales team with reports, margin management, and customer sales opportunities.
- Company: Creed is a family-run business since 1972, known for its community support and great workplace culture.
- Benefits: Enjoy competitive salary, 33 days leave, employee discounts, and wellness programmes.
- Why this job: Join a top-rated company with a fun culture, focus on growth, and commitment to community.
- Qualifications: Ideal candidates have strong admin skills, a passion for food, and excellent communication abilities.
- Other info: Opportunities for training, career progression, and involvement in charity events.
The predicted salary is between 22000 - 29000 £ per year.
About Creed: Creed is a family business, established in 1972, which is ambitious with its growth within the industry. We deliver a great range of multi-temperature food products, including our butchery and fresh ranges to caterers across the country from our offices in Cheltenham, Ilkeston & High Wycombe. It’s a great place to be and we are proud of our role in supporting our local community. We are dedicated to creating a great place to work, with great people and in 2020 were listed by Sunday Times as one of the top 100 companies to work for, having achieved a two star status with best companies. Our people are committed to our values, choose their attitude and focus on the needs of the customer. They work hard and are committed to providing a great service but want to have some fun and development along the way. Our employees often get involved in charity events, attend the company conversations, put forward their ideas for improvement and contribute in the team briefings. Our core business values are being: Commercial, Proud, Friendly and Nurturing.
Role Details: As a Sales Support Executive at Creed Foodservice you will provide support to the sales team including the production of accurate reports and margin management for the business to enable continuous growth and you will actively identify opportunities to maximise customer sales.
Some responsibilities of the role include:
- Prepare regular KPI reports by customer and other ad-hoc reports where required.
- Update our internal systems and records.
- Prepare and submit accurate KPI reports to key customers in a timely manner.
- Support supplier and customer price changes to ensure timely completion and accuracy.
- Effectively manage the quarterly and annual price review processes.
- Identify areas for continual improvement of processes.
- Support the wider sales team with new customer process, to include product and pricing reviews.
- Support the wider team with day-to-day tasks providing customer and sales information as required.
The Ideal Candidate: We’re looking for a driven individual with excellent interpersonal, relationship management, stakeholder engagement and administration skills who has a keen interest in food and experience within a busy administrative role, with multiple priorities.
- A keen interest in food, product knowledge and awareness.
- Enthusiastic, proactive, self-motivated individual with a desire to learn and progress.
- Excellent written, verbal, numerical and analytical skills.
- The ability to learn new systems quickly.
- Excellent attention to detail and methodical approach to work.
- Excellent computer skills, including intermediate Excel, the ability to pick up new systems quickly and ideally experience working with Vecta, Accord or similar.
- Excellent communication, interpersonal, stakeholder management and relationship building skills.
- A degree level qualification or experience working within a busy administration role would be desirable.
- Good presentation skills and experience delivering presentations and preparing business documentation.
- Experience preparing, presenting and distributing sales reports.
What you get in return:
- Competitive salary.
- Training and development and career progression opportunities.
- Recognition for doing a great job and going the extra mile from customers, your department and the rest of the business.
- Respect and support from your team, supervisors and managers.
- 33 Days of annual leave per year.
- Life insurance for 2 times your annual salary.
- Employee discount on purchases and regular special offers for staff.
- Access to an online discount portal, providing discounts for gyms, the cinema, supermarkets, high street retailers, cashback for changing your electricity supplier and much more helping you to save money on purchases that you would ordinarily make.
- Employee assistance programme that offers confidential support and advice which includes free access to legal advice, wellness programmes and much more.
- Auto-Enrolment Pension Scheme.
- Creed also offer employees the opportunity to join our Savings Scheme, join the Staff Lottery to support our selected charities and be in with the chance of winning £250 each month, an additional day off each year which you can use to help a charitable cause of your choice and much more.
- We are also a Living Wage Foundation accredited employer.
If you think you have what it takes, please click 'Apply Now' below to send your C.V for consideration. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy.
Job Type: Full-time
Pay: £26,208.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate: Ilkeston: reliably commute or be willing to relocate with an employer-provided relocation package (required)
Experience:
- Customer service: 2 years (preferred)
- Sales Administration: 1 year (preferred)
Sales Support Executive in Derby employer: Creed Foodservice
Contact Detail:
Creed Foodservice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive in Derby
✨Tip Number 1
Familiarise yourself with the food industry, especially multi-temperature food products. Understanding the products Creed offers will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Excel skills, as this role requires intermediate knowledge. Consider taking a quick online course or tutorial to enhance your abilities, particularly in creating reports and managing data.
✨Tip Number 3
Network with current or former employees of Creed if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Prepare to discuss your experience in customer service and sales administration. Think of specific examples where you've successfully managed multiple priorities, as this will showcase your ability to thrive in a busy environment.
We think you need these skills to ace Sales Support Executive in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration and customer service. Emphasise your interpersonal skills and any experience you have with reporting and data management, as these are key for the Sales Support Executive role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the food industry and how your values align with Creed's core business values of being Commercial, Proud, Friendly, and Nurturing. Share specific examples of how you've contributed to team success in previous roles.
Highlight Relevant Skills: Clearly outline your proficiency in Excel and any experience with systems like Vecta or Accord. Mention your attention to detail and ability to manage multiple priorities, as these are crucial for the role.
Showcase Your Interest in Food: Since a keen interest in food is important for this position, include any relevant experiences or knowledge you have about food products. This could be through previous jobs, personal interests, or even volunteer work related to food.
How to prepare for a job interview at Creed Foodservice
✨Show Your Passion for Food
Since the role is with a food service company, it's essential to express your keen interest in food. Share any relevant experiences or knowledge you have about food products, and how this passion can translate into better customer service.
✨Demonstrate Your Analytical Skills
The position requires preparing KPI reports and managing margins. Be prepared to discuss your experience with data analysis and reporting. Highlight any specific tools or software you've used, especially if you have experience with Excel or similar systems.
✨Emphasise Teamwork and Communication
Creed values collaboration and communication. Prepare examples of how you've successfully worked within a team, managed stakeholder relationships, or contributed to group projects. This will show that you align with their core values.
✨Prepare Questions About Continuous Improvement
The role involves identifying areas for improvement. Come up with thoughtful questions about their current processes and how they encourage innovation. This shows your proactive mindset and willingness to contribute to the company's growth.
