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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Creed is a family-run business since 1972, delivering quality food products nationwide.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Join a community-focused company that values growth and teamwork.
- Qualifications: No prior experience needed; just bring your enthusiasm and communication skills.
- Other info: Opportunities for career advancement and personal development available.
The predicted salary is between 28800 - 43200 £ per year.
About Creed:
Creed is a family business, established in 1972, which is ambitious with it\’s growth within the industry. We deliver a great range of multi-temperature food products, including our butchery and fresh ranges to caterers across the country from our offices in Cheltenham, Ilkeston & High Wycombe. It\’s a great place to be and we are proud of our role in supporting our local community. We a…
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Customer Service Executive employer: Creed Foodservice
Contact Detail:
Creed Foodservice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Familiarise yourself with Creed's values and mission. Understanding their commitment to community support and quality service will help you align your answers during the interview, showing that you're a great fit for their culture.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you resolved issues or improved customer satisfaction, as this will demonstrate your capability in handling similar situations at Creed.
✨Tip Number 3
Research the food industry trends and challenges, especially those related to multi-temperature food products. Being knowledgeable about the sector will impress your interviewers and show your genuine interest in the role.
✨Tip Number 4
Practice your communication skills, as they are crucial for a Customer Service Executive. Role-play common customer scenarios with a friend to build confidence and ensure you can articulate your thoughts clearly during the interview.
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Understand the Company: Familiarise yourself with Creed's history, values, and product range. Highlight your understanding of their commitment to quality and community support in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service. Emphasise skills such as communication, problem-solving, and teamwork, which are crucial for a Customer Service Executive role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your alignment with Creed's values. Mention specific examples from your past experiences that demonstrate your ability to handle customer inquiries effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Creed Foodservice
✨Know the Company
Before your interview, take some time to research Creed. Understand their history, values, and the products they offer. This will not only show your interest in the company but also help you tailor your answers to align with their mission.
✨Demonstrate Your Customer Service Skills
As a Customer Service Executive, you'll need to showcase your ability to handle customer inquiries and resolve issues. Prepare examples from your past experiences where you successfully managed difficult situations or provided exceptional service.
✨Show Enthusiasm for Community Engagement
Creed prides itself on supporting the local community. Be ready to discuss how you can contribute to this aspect of the business. Share any relevant experiences or ideas you have about community involvement and customer relations.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions that demonstrate your interest in the role and the company. This could include inquiries about team dynamics, growth opportunities, or how they measure success in customer service.
