Compliance Manager in London

We are Creditspring, a new way of borrowing that focuses on its members and provides them with safe and efficient short-term financial products. We're a fast-growing FCA-regulated consumer credit company. We have members, not customers, and we take a lot of pride in that! As one of the UK's only subscription finance companies in the market, we truly have a unique value proposition. Our mission is very clear; to improve the financial stability and resilience of our members. We do this through the products we provide, the partnerships we have, and our educational content. We want our members, and everyone in the UK to be able to better manage their finances and steer them away from high-cost, unregulated credit options.

About the role: This role sits within our Compliance function and has a focus on providing regulatory and compliance advice to the business as well as providing assurance to senior leadership by supporting the delivery of the annual compliance monitoring plan. We are looking for someone with a strong understanding of regulatory requirements, risk mitigation strategies and operational controls to ensure compliance with relevant legislation and best practices. The successful candidate will have a strong FCA regulatory knowledge, excellent communication skills, and the ability to think creatively to create solutions.

Responsibilities:

• Conduct regulatory horizon scanning and assess the potential impact of new regulations and policy changes.
• Work with project teams to ensure product and service changes comply with relevant FCA rules and regulations.
• Provide balanced and practical advice to the business on new regulations.
• Translate regulatory requirements into actionable internal policies, ensuring they are fit for purpose.
• Play a key role in our Product Governance framework working with the business in developing new products and reviewing existing ones.
• Support our Design teams in creating journeys and functionality that complies with relevant regulations.
• Champion a customer focused culture and provide pragmatic advice on Consumer Duty.
• Support other teams across the business with compliance and regulatory advice and guidance.
• Ensure that the Compliance team is viewed positively and as such is asked for assistance where appropriate.
• Support delivery of the Compliance Monitoring Plan - to review and report on key business processes ensuring that they comply with regulatory guidelines and deliver good customer outcomes.
• Monitor key conduct MI for signs of issues and provide advice to the business on any necessary changes to deliver improved customer outcomes.
• Lead training sessions and workshops to promote compliance awareness among staff.

What you'll need to succeed:

Essential:

• A minimum of 5 year's experience in a regulated financial services environment.
• Proven expert in regulatory and compliance requirements for consumer credit lenders.
• Ability to interpret, communicate plainly and apply complex regulatory requirements (CONC, SYSC, Consumer Duty etc).
• Experience in a fintech or similarly fast-paced environment.
• High attention to detail and professional problem-solving approach.

Desirable:

• Experience in non-prime lenders.
• Working knowledge of the AML framework and regulatory/legal requirements.
• Relevant professional qualification (ICA, ACAMS or similar).

Don't meet all the listed requirements? Research shows that women and people of underrepresented groups often don't apply for jobs unless they're 100% qualified. As an equal opportunities employer, we know that diversity is a key part of our teams' successes - so if your experience doesn't fit perfectly but this role excites you, we'd love for you to apply. We're committed to Creditspring being an inclusive environment where employees feel welcomed, valued and listened to; we want you to thrive as your true self.

Please note that the People Team is contactable only via people@creditspring.co. Unsolicited emails to other team members will not be actioned.