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For Companies At a Glance
- Tasks: Lead the design of user-friendly digital experiences and optimise products for accessibility.
- Company: Creditsafe, a pioneering business intelligence company with a people-focused culture.
- Benefits: Competitive salary, hybrid working, healthcare, and 25 days annual leave.
- Why this job: Join a dynamic team and make a real impact on user experiences worldwide.
- Qualifications: Proven UX/Product design experience and strong collaboration skills.
- Other info: Exciting career progression opportunities in a global company.
The predicted salary is between 36000 - 60000 £ per year.
We are currently looking for a UX / Product designer that can come into the business and support with the user stories for the customers. Living proof that a people-focused culture creates success, Creditsafe is a company that’s built differently. With embodied values, an open and pioneering approach, and a focus on people, over the last 25 years we’ve gone from a market outsider to a leading force in the world of business intelligence. Our mission is to help big and small companies to make better decisions around the world using data. Over the years we’ve grown to over 1700 staff worldwide across 14 countries, while maintaining a flat, lean and inclusive hierarchy that values transparency, authenticity, and belonging. If you’re looking for a workplace that’s refreshingly different, you’re in the right place!
About The Role
We are seeking an experienced UX/Product Designer to lead the design and optimisation of digital experiences across a portfolio of products. This role combines user experience design, product design strategy, and accessibility compliance expertise to deliver innovative digital products that meet both user needs and accessibility standards. As a UX/Product Designer, you will be responsible for guiding the complete user experience lifecycle, including initial research and customer journey mapping, to UI implementation. Sitting within the Product team, this role requires strong collaboration with Product Managers and Engineering teams. Please include your portfolio within your application and/or CV.
Key Responsibilities
- User Research & Analysis: Conduct comprehensive user research, including interviews, surveys, usability testing, and data analysis to understand user needs, behaviors, and pain points.
- Wireframing, Prototyping & UI Design: Create low and high‑fidelity wireframes, interactive prototypes, and polished user interfaces to communicate design concepts and test solutions.
- Design System & Style Guides: Build and maintain scalable design systems and style guides that promote consistency and efficiency across product teams.
- Accessible Design: Stay current with evolving EU regulations and other relevant legislation affecting digital products, maintaining compliance, documentation and audits across the product portfolio.
- Cross‑functional Partnership: Work closely with product managers, engineers, legal teams, and other stakeholders to ensure successful product delivery.
- Design Advocacy: Present and defend design decisions to stakeholders using data‑driven insights and user research findings.
- Design Reviews: Facilitate design critiques and collaborative design sessions to refine and improve product solutions.
Skills & Experience
- Proven UX/Product design experience, preferably in digital product environments.
- Bachelor's degree in Design, or related field, or equivalent practical experience.
- Portfolio demonstrating strong UX/UI design skills, customer journey mapping, and style guide creation.
- Excellent presentation and storytelling skills to articulate design decisions and research findings.
- Expert proficiency in prototyping tools (e.g., Moqups, Figma, etc.).
- Experience with user research methodologies, usability testing, A/B testing, and data analysis.
- Basic understanding of HTML, CSS, and JavaScript to effectively collaborate with development teams.
- Understanding of AI tools and their application in UX design processes.
- Familiarity with analytics tools (e.g., Adobe Analytics, Microsoft Clarity, etc.) to measure and optimise user experiences.
- Understanding of digital accessibility and the EU Accessibility Act & WCAG 2.1 AA guidelines.
Why Join Us
- Competitive Salary.
- Bonus Scheme.
- 25 Days Annual Leave (plus bank holidays).
- Hybrid working model.
- Healthcare & Company Pension.
- Cycle to work and Wellbeing Programme.
- Global Company gatherings and events.
- E-learning and excellent career progression opportunities.
- Plus more that can be found on the benefits section on the Careers page.
UX / Product Designer in Cardiff employer: Creditsafe
Contact Detail:
Creditsafe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX / Product Designer in Cardiff
✨Tip Number 1
Get your portfolio in tip-top shape! Make sure it showcases your best work and highlights your UX/UI skills. Remember, this is your chance to shine, so include case studies that tell a story about your design process.
✨Tip Number 2
Network like a pro! Reach out to current employees at Creditsafe or connect with other designers in the industry. A friendly chat can give you insights into the company culture and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by brushing up on your design principles and user research methodologies. Be ready to discuss how you approach user stories and accessibility compliance, as these are key for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our refreshingly different workplace.
We think you need these skills to ace UX / Product Designer in Cardiff
Some tips for your application 🫡
Show Off Your Portfolio: Make sure to include your portfolio in your application. We want to see your best work and how you approach UX and product design. It’s your chance to shine, so pick projects that showcase your skills and creativity!
Tailor Your CV: Don’t just send the same CV for every job. We’re looking for someone who understands our mission and values. Highlight your relevant experience and skills that align with the role of a UX/Product Designer at Creditsafe.
Be Authentic: We value transparency and authenticity here at StudySmarter. When writing your application, let your personality shine through! Share your passion for design and how you can contribute to our people-focused culture.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the easiest way for us to review your application and get back to you. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Creditsafe
✨Showcase Your Portfolio
Make sure to bring your portfolio to the interview and highlight projects that demonstrate your UX and product design skills. Focus on user research, customer journey mapping, and any design systems you've created. This is your chance to visually communicate your design process and the impact of your work.
✨Understand Their User Needs
Before the interview, do some homework on Creditsafe and their products. Think about how you can apply your user research skills to their specific audience. Be ready to discuss how you would approach understanding user needs and pain points in their context.
✨Prepare for Design Discussions
Expect to engage in discussions about your design decisions. Brush up on your storytelling skills to articulate your thought process clearly. Use data-driven insights from your past projects to back up your design choices and show how they align with user needs and business goals.
✨Collaborate and Communicate
Since this role involves working closely with product managers and engineers, be prepared to discuss how you collaborate with cross-functional teams. Share examples of how you've successfully partnered with others in the past to deliver a project, and emphasise your communication skills throughout the process.
