At a Glance
- Tasks: Drive product direction for our flagship Connect API and collaborate with global teams.
- Company: Join Creditsafe, the world's leading provider of business credit reports.
- Benefits: Enjoy a competitive salary, hybrid working, and 25 days annual leave.
- Other info: Great career progression opportunities and a vibrant company culture.
- Why this job: Make an impact in tech by shaping API products that drive business growth.
- Qualifications: Experience in API product management and strong communication skills required.
The predicted salary is between 60000 - 75000 € per year.
We are looking for a Technical Product Manager to join the API team, driving the product direction. This is a highly technical role; the ideal candidate will have worked in a technical role previously moving into Product or have a passion for development and understand the structure of APIs.
Who We Are
Creditsafe is the world’s most used provider of business credit reports with coverage of more than 430 million businesses worldwide. We deliver actionable intelligence powered by machine learning, AI, and connected data to help companies grow, thrive, and identify opportunities. Founded in 1997, we have offices in 16 countries serving more than 110,000 customers.
About The Role
We are seeking a Product Manager to own the strategy and roadmap for our flagship Connect API. You will own the roadmap to develop our APIs and will need to make important prioritisation decisions to meet current and future customer needs (including readiness for AI agents and LLM-based consumption). Key to the role will be working with the API Architect and development team to ensure we are building the right thing at the right time. You will work closely with engineering, product, marketing, sales and support teams and customers across the globe to ensure smooth product development, go-to-market and day-to-day customer experience.
Key Responsibilities
- Champion the customer perspective, gathering feedback to inform API product decisions.
- Own and prioritize the product roadmap to maximize business value and reduce delivery friction.
- Partner with the API Architect to provide a clear, evolving product vision to align API development with customer and market needs.
- Manage the development backlog, translating requirements into actionable user stories.
- Collaborate across product, engineering, sales, and leadership to align priorities.
- Ensure releases deliver customer value and are supported by effective go-to-market activities.
- Develop deep expertise in your product area and support knowledge sharing.
- Work with marketing to create go-to-market collateral and enablement materials.
- Drive API-first thinking across the wider product portfolio to prevent rework and architectural drift.
- Own API lifecycle management — versioning strategy, deprecation policy, and legacy endpoint retirement.
- Oversee how new product capabilities are exposed through the API surface.
Skills & Experience
- Proven experience as an API product manager.
- Track record delivering REST APIs and executing strategic roadmaps.
- Strong verbal and written communication skills, adaptable to different audiences.
- Understanding of Agile/Scrum product development practices.
- Ability to align and influence multiple stakeholders.
- Expertise in translating customer needs into clear product requirements and user stories (covering both functional and non-functional aspects).
- Outcome-oriented mindset with innovative problem-solving abilities.
- Critical thinking with the ability to identify root causes, evaluate alternatives, and make sound decisions with incomplete information.
- Encourages healthy debate and curiosity within teams to reach optimal solutions.
- Experience migrating customers from legacy APIs.
- Passion for technology and data-driven business decisions.
- Bachelor’s degree or equivalent experience.
- API design fluency. REST principles, OpenAPI/Swagger, pagination, auth patterns, error handling.
- API observability including usage analytics, rate limiting, deprecation telemetry.
Benefits
- Competitive Salary.
- Company Laptop supplied.
- Bonus Scheme.
- 25 Days Annual Leave (plus bank holidays).
- Hybrid working model.
- Healthcare & Company Pension.
- Cycle to work and Wellbeing Programme.
- Global Company gatherings and events.
- E-learning and excellent career progression opportunities.
- Plus more that can be found on the benefits section on the Careers page, https://careers.creditsafe.com/gb.
Technical Product Manager (API) in Cardiff employer: Creditsafe
Creditsafe is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Technical Product Manager in our API team, you will benefit from a competitive salary, hybrid working model, and extensive career progression opportunities, all while contributing to cutting-edge technology that empowers businesses globally. Our supportive culture encourages personal growth and well-being, making Creditsafe a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Product Manager (API) in Cardiff
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working at Creditsafe. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Show off your passion for APIs! During interviews, share your experiences with API projects or any cool tech you've worked on. Let them see your enthusiasm and expertise shine through.
✨Tip Number 3
Prepare for those tricky questions! Brush up on Agile/Scrum practices and be ready to discuss how you've tackled challenges in product management. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Creditsafe.
We think you need these skills to ace Technical Product Manager (API) in Cardiff
Some tips for your application 🫡
Show Your Technical Side:Since this role is all about APIs, make sure to highlight any technical experience you have. Whether it's previous roles or personal projects, let us know how you've engaged with API development and what you've learned along the way.
Tailor Your Application:Don’t just send a generic CV! Take the time to tailor your application to the job description. Use keywords from the listing and demonstrate how your skills align with what we’re looking for in a Technical Product Manager.
Be Clear and Concise:When writing your application, clarity is key. We want to see your communication skills shine through, so keep your language straightforward and avoid jargon unless it’s relevant. Make it easy for us to understand your experience and qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find more details about the role and our company culture there!
How to prepare for a job interview at Creditsafe
✨Know Your APIs Inside Out
Make sure you brush up on your knowledge of APIs, especially REST principles and OpenAPI/Swagger. Be ready to discuss your previous experience with API product management and how you've successfully delivered strategic roadmaps.
✨Showcase Your Customer-Centric Approach
Prepare examples of how you've championed the customer perspective in past roles. Think about specific feedback you've gathered and how it influenced product decisions. This will demonstrate your ability to align product development with customer needs.
✨Master the Art of Communication
Since you'll be collaborating with various teams, practice articulating complex technical concepts in a way that's easy for different audiences to understand. Highlight your strong verbal and written communication skills during the interview.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss how you've tackled challenges in previous projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on critical thinking and innovative solutions you've implemented.
