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- Tasks: Be the friendly face of our dairy, welcoming visitors and supporting finance tasks.
- Company: Join a dynamic dairy company with a focus on teamwork and growth.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Why this job: Make a real impact by being the first point of contact for our customers.
- Qualifications: Strong communication skills and basic Microsoft Office knowledge required.
- Other info: Opportunity for personal development and career progression in a fast-paced setting.
The predicted salary is between 24000 - 36000 £ per year.
To be the face of the Company and meet and greet visitors to the dairy in a warm and friendly manner, this role also supports the finance function in a variety of matters. The role may also take on various supporting tasks for other areas of the business as required.
The post holder, reporting to the Finance Manager - Milk and Operations, will be responsible for:
- Meeting and Greeting customers and visitors to the dairy
- Organising meeting rooms and lunches as required for business meetings
- Answering the main switchboard and dealing with any calls as necessary
- Monitoring and dealing with emails that come into the enquiries email address
- Ordering of Stationery for the company
- Liaising with all Senior Managers of the business to make sure that all TMS queries have been dealt with in a timely fashion (this includes working with Accountant of the business)
- Production of KPIs in relation to TMS (overtime/sickness metrics)
- Raising of PO for Finance/Commercial/NPD/MD & Milk Procurement as necessary
- GRN products/services in when received
- Provide back-up for other finance roles within the business
- Other adhoc duties as and when required
Success Criteria / KPIs:
- All visitors sign into the self-sign in screen and feel welcomed to the site
- All meetings rooms are booked as necessary and lunches are arranged before the day
- All emails are dealt with within 24 hours and no repeat emails sent from customers etc.
- All calls to the business are handled and dealt with in a professional manner
- Making sure that at all times we have sufficient stock of stationery
- KPI report is issued on a weekly basis with all information relevant to this role completed in a timely and accurate fashion
- PO are raised and signed off within 24 hours of the Senior Manager asking for this to be done
- All services/products are booked in within 24 hours of the product being received or the service work being completed
- Post is organized daily and gets to the right area of the business efficiently and confidentially
Further Areas of Achievement:
- Assist the Finance Team in other areas of the business as directed by either the Financial Managers or Finance Director of the business
- Work within the framework of CDLs core values, including continuous improvement of the role
- Adherence to Company policies and procedures including food safety, Health and Safety, hygiene and good housekeeping
- Willingness and desire to attend training courses to improve personal performance/ability
Knowledge, Skills & Experience:
- Microsoft Office skills are a necessity for this role including but not limited to Word and Excel
- Ability to use accounting packages and/or TMS systems would be desired
- Prior experience of being the face of a company would be desirable but not essential
- Ability to communicate effectively and articulately in English language
Competencies:
- Very personable individual as they will be required to communicate with all levels of the business and external visitors
- Person needs to be a self-starter and be able to manage their own workload as necessary
- Sensitivity of position will mean this person is exposed to what is going on within the business and therefore discretion and integrity is absolutely paramount
- Ability to prioritise, manage own workload, work within time constraints and ensure strict deadlines are achieved in a fast-moving environment subject to change
- Structured and resilient approach to work
- Demonstrating a proactive approach with a high level of accuracy and commitment
- Ability to use initiative to solve problems
- Flexible approach to work
- Ability to make decisions using own initiative
Receptionist in Crediton employer: CREDITON DAIRY LIMITED
Contact Detail:
CREDITON DAIRY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Crediton
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, mission, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being the face of their business.
✨Tip Number 2
Practice your greeting skills! As a receptionist, you'll be the first point of contact. Role-play with a friend or family member to nail that warm and friendly welcome. Remember, first impressions count!
✨Tip Number 3
Get comfy with Microsoft Office and any accounting software they might use. Brush up on your Excel skills, as you'll likely need to handle KPIs and other finance-related tasks. The more confident you are, the better you'll perform!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Receptionist in Crediton
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your warmth and friendliness in your writing. Remember, you're applying for a role where meeting and greeting visitors is key!
Tailor Your Application: Make sure to tailor your application to the specific role of Receptionist/Finance Support. Highlight any relevant experience you have with customer service, finance tasks, or using Microsoft Office. This will show us that you understand what we’re looking for!
Keep It Professional: While we love a friendly tone, remember to keep your application professional. Use clear language and check for any spelling or grammar mistakes. A polished application reflects your attention to detail, which is super important for this role!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at CREDITON DAIRY LIMITED
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what they do in the dairy industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being the face of their business.
✨Practice Your Greeting Skills
As a receptionist, your first impression is crucial. Practice a warm and friendly greeting that you can use when meeting visitors. Role-play with a friend or family member to get comfortable with making people feel welcome right from the start.
✨Be Ready for Multi-tasking Questions
This role involves juggling various tasks, from answering calls to managing emails and organising meetings. Prepare examples from your past experiences where you've successfully managed multiple responsibilities at once. Highlight your ability to prioritise and stay organised under pressure.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you handle inquiries and communicate with different levels of staff and visitors. Use specific examples to demonstrate your ability to articulate clearly and maintain professionalism in all interactions.
