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- Tasks: Support senior leaders and ensure smooth operations in a fast-paced environment.
- Company: Join Credit Benchmark, a leading financial data analytics company.
- Benefits: Enjoy competitive holidays, private health insurance, and professional development opportunities.
- Why this job: Be at the heart of our commercial engine and make a real impact.
- Qualifications: 3 years in a professional office, strong organisation skills, and project management experience.
- Other info: Collaborative culture with a commitment to diversity, equity, and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Credit Benchmark is a financial data analytics company offering access to an entirely new source of information: the consensus credit risk view of the world’s leading banks. These unique credit risk indicators help deliver a greater understanding of the credit quality of entities around the world. We provide our services to leading financial institutions around the world.
We are looking for someone who wants to sit at the centre of how the business runs. This role reports to the Head of Sales and stretches across the commercial team, the London office and the leadership group. You will support the CEO, the Head of Sales and one of our Co-Founders while also keeping the commercial team organised and moving in the right direction. You will become the person who keeps things flowing, spots problems early and makes sure the operation feels tight and professional. This is an in-person role. You will need to work within our hybrid setup which has at least three set days in the office.
Your Responsibilities
- Commercial support
- Track and share weekly commercial KPIs across pipeline, activity, forecasting and team performance
- Collate data and reports from Salesforce and other CRM systems and convert into digestible output
- Prepare briefing notes for meetings and assist with drafting of decks, summaries and follow ups
- Coordinate commercial events, hosted client sessions, conferences and trips including travel logistics
- Monitor and remain proactive on commercial team operations ensuring optimal efficiency and effectiveness of the team.
- Leadership support
- Provide diary and meeting support and coordination for the CEO (US based), Head of Sales and Co-Founder (UK based)
- Manage and prepare for internal and external meetings including agendas, materials and next steps
- Coordinate travel schedules and logistics as required
- Act as a trusted point of contact and keep information and coordination organised
- Office operations
- Ownership and responsibility for all office management related matters for our London office space and act as key point of contact for the US and India office management needs
- Operate as the key point of contact for external visitors, new starters and leavers regarding building access and Information
- Be the key point of contact for our relationship with our serviced office provider
- Support global office management related tasks as required for teams in the US and India
- Be a lynch pin of our culture with ownership and responsibility for monthly company meetings, company offsite events and oversight of global social calendars.
What we are looking for
You should be highly organised, perceptive, and able to work efficiently in a fast-paced environment. In this role, you will support senior leaders, oversee key aspects of the commercial operation, and ensure the smooth running of the London office. Success requires a proactive, reliable approach and the ability to manage a diverse range of responsibilities with precision and attention to detail.
The kind of experience that helps
- At least 3 years in a professional office environment, ideally in tech or financial services
- C-Suite and senior management PA or EA experience, or experience supporting commercial, client facing teams
- Strong organisation and strategic planning skills with a high attention to detail
- Project management skills
- Confident in owning a dynamic workload and adept at balancing multiple priorities
Skills that will set you up for success
- Clear written and spoken communication
- Proactive, results-driven, and capable of working independently
- Comfortable interacting with senior stakeholders and handling sensitive information
- Fluent in utilising Microsoft Office. Bonus if you have used Slack, Atlassian, Salesforce or AI tools in an EA or operations setting
- Maintains composure under pressure and demonstrates strategic thinking
- Reliable and dependable, providing a steady and reassuring presence for colleagues
- Collaborative team player who positively contributes to the organisational culture
Other essentials
- Fluent in English; proficiency in additional languages is advantageous
- Eligible to work in the UK
Why this role matters
This is a unique role that goes beyond a traditional PA or operations position. You will be at the heart of the commercial engine and work closely with the leadership team, gaining visibility across the business and having a tangible impact on how we operate both internally and externally. For the right candidate, this represents an exceptional opportunity to learn quickly, collaborate directly with senior leaders, and help shape the way we operate as the business grows.
Benefits
- Holidays: Competitive holiday package
- Health and Wellbeing: Private health Insurance cover including mental health cover
- Pension: Opportunity to join company pension plan
- Travel: Cycle to work scheme
- Healthy work/life balance
- Family Friendly: Supportive environment and generous paid leave for new parents
- Learning and Development: Professional development opportunities through seminars, conferences, training and courses and internal mentorship
- Community: Supportive, collaborative and social team environment
Our commitment to diversity, equity, and inclusion
At Credit Benchmark, we are deeply committed to diversity, equity and inclusion. This means celebrating who we are as individuals and as a team because our company and culture reflect the sum of our employees. We strive to create a mindful and respectful environment that includes fairness, kindness, and understanding. We empower each other to bring our authentic selves to work and champion our colleagues’ development and achievements. Our diversity brings a multitude of perspectives and ideas and is imperative to the success of our business. We are dedicated to ensuring that principles of diversity, equity and inclusion are rooted in Credit Benchmark’s DNA. We continue to build on these principles as our company grows while retaining the progress we have made as a team.
Credit Benchmark is proud to be an Equal Employment Opportunity employer. We believe no one should be at a professional disadvantage because of their background. We do not discriminate based upon any legally protected characteristic and are committed to fostering a working culture that is free of discrimination and harassment. Credit Benchmark is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures and employment. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please let us know by contacting our HR team at careers@creditbenchmark.com
Commercial & Operations Coordinator in London employer: Credit Benchmark
Contact Detail:
Credit Benchmark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial & Operations Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more relaxed you'll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Commercial & Operations Coordinator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Commercial & Operations Coordinator role. Highlight your relevant experience and skills that align with what we’re looking for, like organisation and project management.
Show Off Your Communication Skills: Since clear communication is key in this role, use your application to demonstrate your writing skills. Keep it concise, professional, and engaging – we want to see how you express yourself!
Be Proactive in Your Approach: In your application, showcase examples of how you've taken initiative in past roles. We love candidates who can spot problems early and take action, so let us know how you've done this before!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets into the right hands and helps us keep track of all applicants efficiently!
How to prepare for a job interview at Credit Benchmark
✨Know Your Stuff
Before the interview, make sure you understand Credit Benchmark's services and how they impact the financial sector. Familiarise yourself with their unique credit risk indicators and think about how your skills can contribute to their mission.
✨Showcase Your Organisation Skills
As a Commercial & Operations Coordinator, organisation is key. Be ready to discuss specific examples of how you've managed multiple priorities in previous roles. Highlight any tools or methods you use to stay organised, especially if you're familiar with Salesforce or other CRM systems.
✨Prepare for Leadership Interaction
You'll be supporting senior leaders, so practice how you would communicate with them. Think about how to present information clearly and concisely. Prepare questions that show your interest in their leadership style and how you can support their goals.
✨Demonstrate Proactivity
Credit Benchmark values a proactive approach. Come prepared with ideas on how to improve team efficiency or streamline operations. Share examples from your past where you identified problems early and took initiative to resolve them.
