Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Middle Office Sales team, ensuring smooth operations and client support.
- Company: Join Crédit Agricole CIB, a top global banking group committed to sustainability and innovation.
- Benefits: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in finance while working in a diverse and inclusive culture.
- Qualifications: Strong leadership experience in capital markets and operations is essential.
- Other info: Open to all applicants, including those with disabilities; adjustments available during the hiring process.
The predicted salary is between 48000 - 72000 £ per year.
Types of Jobs – Corporate & Investment Banking
Job title
Contract type
Permanent Contract
Yes
Job summary
We are seeking a strategic, proactive, and detail-oriented Head of Middle Office Sales to lead our London-based team. This role is crucial for ensuring the security of our control framework and providing exceptional service to our clients. The ideal candidate will have a strong background in capital markets, excellent leadership skills, and a proven track record in managing complex operations within a financial institution.
Located on the London trading floor you will be responsible for the Sales Middle Office Support team. The team’s primary objective is to ensure the timely and accurate booking of transactions into the traders risk and facilitate the flow into the back office systems for settlement.
Middle Office is a key line of defence in the banks control framework and a key support function to the front office.
You will be responsible for ensuring the security of the control framework and the level of service provided to the clients of Middle Office.
You will face off to various departments with Middle Office being a nexus between a number of other support functions and the Front Office.
You will have a strong Capital market background and relevant product knowledge along with strong leadership.
MOS Sales is an external facing function working with the operational team of our clients on post trade request (novations / allocations / booking error / failed settlement) requiring good communication skills, as you’ll be representing the company to our clients.
Middle Office Sales London is a team of 10 individuals and demonstrable people management experience will is essential.
As the Head of MO Sales London you will be responsible for:
Control and support functions of the operations initiated by the Sales FX and Credit Business Lines, from the negotiation and recording of the transactions.
Assessing and minimising the operational risk of MO Sales Support, whilst optimising the use of scarce resources.
Facilitate and improve the handling of operations in the processing chains by ensuring effective and relevant control processes for all operations.
Communicating effectively and regularly on the team situation.
Defining and implementing Team improvement projects and plans.
Assisting in the definition and implementation of relevant Bank Project.
Managing relation with other group entities (Front-Office Sales, Middle-Office Sales, Back Office Product, System support) and external entities, providing an effective escalation point.
Supplementary Information
Our commitment to you
Join our team at Crédit Agricole CIB, the corporate and investment banking arm of 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2023). We offer more than just a job.
You will be part of a dynamic and collaborative work environment where CSR is embraced in our day-to-day business operation, innovation is encouraged and diversity is celebrated.
Crédit Agricole CIB, the first French bank to have committed to the Equator Principles, is a pioneer and global leader in sustainable finance. Ourcommitment tosustainability and corporate responsibilitymeans that your work will have a positive impact on our communities and the environment.
With a people-centric culture where everyone is valued, and opportunities for personal and professional growth, Crédit Agricole CIB is not just a place to work – it is where you make an impact.
Our hiring process is open to all and should you have any particular needs or you may require adjustments, please let us know
Position location
Geographical area
Europe, United Kingdom
City
London
Bachelor Degree / BSc Degree or equivalent
- Degree in finance or equivalent
Experience
- Established team lead and management experience.
- Experience in Operations / trade support functions
- Strong experience managing Flow Forex Activity
- Strong experience Managing Flow Bonds Activity
- Participation on complex projects
- Good knowledge on the Fund allocation process for Bonds and Forex
- Good knowledge on client facing post trade events like novations
- Transformation and Client on Boarding experience is desirable
Required skills
- Competent with Excel
- Ability to work in a team environment
- Ability to work well under pressure
- French is desirable
- End-user development i.e. Excel VBA, Python is also desirable
Technical skills required
- Willingness to gain expert VBA/Macro Skills is desirable
Languages
General information
Entity
About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank\’s clients, meeting their financial needs throughout the world.Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offersare open to persons with disabilities.For more information, please visit www.ca-cib.comTwitter: https://twitter.com/ca_cibLinkedIn: https://www.linkedin.com/company/credit-agricole-cib/By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.
Entity
About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank\’s clients, meeting their financial needs throughout the world.Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offersare open to persons with disabilities.For more information, please visit www.ca-cib.comTwitter: https://twitter.com/ca_cibLinkedIn: https://www.linkedin.com/company/credit-agricole-cib/By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.
#J-18808-Ljbffr
Head MO Sales Support London employer: Crédit Agricole SA
Contact Detail:
Crédit Agricole SA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head MO Sales Support London
✨Tip Number 1
Familiarise yourself with the specific operations and processes of the Middle Office Sales function. Understanding the nuances of transaction booking, risk management, and client interactions will give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the capital markets sector, especially those who have experience in Middle Office roles. Engaging with industry contacts can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Demonstrate your leadership skills by discussing past experiences where you successfully managed teams or projects. Highlighting your ability to lead and improve team performance will resonate well with the hiring managers.
✨Tip Number 4
Stay updated on current trends and challenges in the financial services industry, particularly in relation to operational risk and compliance. Showing that you are informed about the market will reflect your commitment and readiness for the role.
We think you need these skills to ace Head MO Sales Support London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in capital markets and operations management. Emphasise any leadership roles you've held, particularly in financial institutions, and showcase your ability to manage complex operations.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities of the Head of Middle Office Sales, particularly your experience in managing teams and optimising operational processes.
Highlight Relevant Skills: Clearly outline your technical skills, such as proficiency in Excel and any programming languages like VBA or Python. Mention your ability to work under pressure and your experience with client-facing post-trade events, as these are crucial for the role.
Showcase Leadership Experience: Since this role requires demonstrable people management experience, provide specific examples of how you've successfully led teams in the past. Highlight any projects where you improved team performance or implemented effective control processes.
How to prepare for a job interview at Crédit Agricole SA
✨Showcase Your Leadership Skills
As the Head of Middle Office Sales, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed complex operations. Highlight how you motivated your team and improved performance.
✨Understand the Control Framework
Familiarise yourself with the control framework relevant to Middle Office functions. Be ready to discuss how you would ensure its security and effectiveness in your role. This shows that you understand the importance of risk management in financial operations.
✨Communicate Effectively
Since this role involves liaising with various departments and clients, practice articulating your thoughts clearly. Prepare to discuss how you would handle communication challenges and maintain strong relationships with stakeholders.
✨Demonstrate Technical Proficiency
Brush up on your technical skills, especially in Excel and any programming languages mentioned in the job description, like VBA or Python. Be prepared to discuss how these skills can enhance operational efficiency and support your team’s objectives.
