Location: Chester Salary: £25,000 basic, plus £2000 annual bonus (paid quarterly) Hours: Monday to Friday - 37.5 hours per week About Us: Money Expert is an independent financial comparison company based in Chester, and we're continuing to grow. We're looking for a proactive and detail-oriented QA Analyst to join our Contact Centre team, supporting our Sales department and reporting in to our Account Manager. This is an exciting opportunity for someone who is passionate about quality, coaching and continuous improvement. You'll play a key role in helping our advisors deliver exceptional customer experiences by monitoring interactions, identifying trends and working closely with Team Managers to improve performance across the business. What We Offer A QA Analyst: Competitive salary with quarterly bonus paid monthly Team outings, regular competitions and spot prizes Referral bonuses 28 days of holiday (including bank holidays) with an additional day accrued for every year of service Career progression opportunities Continuous s...
Quality Assurance Analyst employer: Credico Marketing UK
At Money Expert, we pride ourselves on fostering a dynamic and collaborative work culture that empowers our employees to make a real impact. As a Dialler Specialist, you'll benefit from continuous professional development opportunities while working remotely, allowing for a healthy work-life balance. Join us to be part of a team where your contributions are valued, and you can thrive in a supportive environment focused on innovation and excellence.
