Call Centre Sales Manager

Call Centre Sales Manager

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Credico Marketing UK Ltd

At a Glance

  • Tasks: Lead and develop a high-performing sales team in a fast-paced contact centre.
  • Company: Join Money Expert, an independent comparison business with a dynamic culture.
  • Benefits: Competitive salary plus OTE bonus, with opportunities for professional growth.
  • Other info: Enjoy a supportive environment focused on continuous improvement and team success.
  • Why this job: Make a real impact by coaching and motivating your team to achieve success.
  • Qualifications: Proven sales leadership experience; background in various sales sectors is welcome.

The predicted salary is between 30000 - 40000 £ per year.

Location: Chester

Job Type: Full-Time

Salary: £30,000 + OTE Bonus of £13,500 - £15,000 per year

Money Expert is an independent comparison business looking for an experienced Sales Team Manager to lead and develop a high-performing sales team. Reporting to the Head of Sales, you'll be responsible for driving sales performance, developing your team, and delivering exceptional customer outcomes while maintaining high standards of compliance and engagement.

Why Join Us?

Join a fast-paced, results-driven environment where your leadership will directly impact team success and business growth. You'll have the opportunity to coach and develop high-performing sales advisors while helping shape the future success of our sales operation.

The Role

We're looking for a proven sales leader who can motivate, coach and develop a team to consistently achieve and exceed targets. Whilst experience within broadband sales would be beneficial, we are open to candidates from a range of sales backgrounds including energy, utilities, insurance, appliance cover, boiler cover, telecommunications and other target-driven sales environments. You'll be responsible for creating a high-performance culture, managing KPIs, developing individuals and driving commercial success through your team.

Key Responsibilities

  • Lead, coach and motivate a team of Sales Advisors to achieve sales targets and KPIs.
  • Monitor individual and team performance through regular reporting and performance reviews.
  • Deliver effective coaching, feedback and development plans to improve performance and engagement.
  • Ensure all sales activities are compliant with company policies and regulatory requirements.
  • Manage attendance, conduct and performance issues in line with company procedures.
  • Analyse sales data and identify opportunities to improve conversion rates and productivity.
  • Work closely with senior management to drive continuous improvement initiatives.
  • Support training and onboarding of new team members.
  • Foster a positive, high-performance culture focused on delivering excellent customer outcomes.

Call Centre Sales Manager employer: Credico Marketing UK Ltd

At Money Expert, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work environment in Chester. Our commitment to employee growth is evident through our comprehensive coaching and development programmes, ensuring that you can thrive as a Sales Team Manager while contributing to a high-performance culture. With competitive salaries and attractive bonuses, we offer a rewarding career path where your leadership will directly influence our success and the satisfaction of our customers.

Credico Marketing UK Ltd

Contact Details:

Credico Marketing UK Ltd Recruitment Team

We think you need these skills to ace Call Centre Sales Manager

Sales Leadership
Coaching Skills
Performance Management
KPI Management
Compliance Knowledge
Data Analysis
Motivational Skills