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- Tasks: Lead Salesforce Field Service implementations and design tailored solutions for clients.
- Company: Join Credera, a global consulting firm with a values-led approach.
- Benefits: Competitive contract rate, flexible working arrangements, and opportunities for professional growth.
- Why this job: Make a real impact by transforming businesses with innovative Salesforce solutions.
- Qualifications: 5+ years of Salesforce consulting experience and relevant certifications.
- Other info: Dynamic team environment with mentorship opportunities and career advancement.
The predicted salary is between 48000 - 72000 £ per year.
Overview
Salesforce Functional Lead (Field Service), Inside IR35 Contract
Reporting to their assigned Project / Delivery Lead, we are looking for a Salesforce Field Service Functional Lead contractor (4-6 months) who will be responsible for:
- Working with clients to define and design Salesforce Field Service solutions that meet business needs and align with the Statement of Work.
- Leading project teams in the successful delivery of Salesforce Field Service implementations, ensuring solutions are robust, scalable, and aligned with industry best practices.
Responsibilities & Duties
- Lead the design and delivery of Salesforce Field Service implementations, from solution architecture to deployment.
- Facilitate client workshops, including requirement-gathering sessions.
- Contribute towards improving best practice and implementation patterns for all Credera engagements.
- Guide Operational Team in both Waterfall and Agile based projects for clients.
- Responsible for owning and contributing to the High Level Design for a Project.
- Own, contribute to and refine the user stories in a project.
- Occasionally work independently on consultancy led engagements.
- Assist sales with the preparation of Solution Summaries and Estimates (including pre-sales discovery workshops).
- Review and sign-off Solution Summaries and estimates produced by Sales Teams.
- Plan and execute a deployment process based on Credera Standards as part of Project Delivery.
- Ensure certifications and up to date knowledge of Salesforce releases are maintained and provide support and guidance to Technical Delivery Team members to achieve this.
- Identify reusable assets (design patterns, principles, technical components) and ensure these are actioned.
- Support and provide mentorship to all members of your project team.
Experience and Key Competency Qualities for Success
Knowledge / Certification
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Field Service Consultant
Nice-to-have Certifications
- Salesforce Certified App Builder
Skills & Experience
- Understanding of integration touchpoints: ERP (SAP, Oracle), GIS, telematics, IoT-driven predictive maintenance.
- Hands-on knowledge of scheduling & optimization techniques, including capacity planning, skills-based routing, and territory management.
- 5+ years of Salesforce consulting experience, with at least 2 end-to-end Salesforce Field Service implementations.
- Strong communication skills, both written and verbal, with the ability to influence stakeholders at all levels.
This list is not exhaustive. The job specification is intended as a guide to illustrate the minimum components of the specified job role, it is not indicative of the full list of duties and responsibilities for the specified role.
The Company may require the employee to perform another role or other duties from time to time should the business need arise having regard to the Employee’s broader skills, qualifications, and experience.
Learn more
Credera is Omnicom’s global consulting firm that combines transformational consulting capabilities, deep industry knowledge, AI and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide. Our one-of-a-kind global boutique approach means we provide our clients with tailored solutions unique to their organisation that can scale due to our extensive footprint. As a values-led organisation, our mission is to make an extraordinary impact on our clients, our people, and our community. We believe it is this approach that has allowed us to work with and transform the most influential brands and organisations in the world, from strategy through to execution. More information is available at credera.co.uk. We are part of the OPMG Group of Companies, within Omnicom Group Inc.
Credera will never ask for money up front and will not use apps such as Facebook Messenger, WhatsApp or Google Hangouts for communicating with you. You should be very wary of, and carefully scrutinize, any job opportunity that asks for money prior to starting and/or one where all communications take place exclusively via chat.
Seniority level
- Mid-Senior level
Employment type
- Contract
Job function
- Information Technology and Consulting
Industries
- Business Consulting and Services
- IT Services and IT Consulting
Note: This listing focuses on the Salesforce Functional Lead role and does not include unrelated postings.
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Salesforce Functional Lead (Field Service), Inside IR35 Contract employer: Credera
Contact Detail:
Credera Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Functional Lead (Field Service), Inside IR35 Contract
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to Salesforce Field Service. Make sure you can articulate your experience with implementations and how you've led teams to success. Confidence is key!
✨Tip Number 3
Showcase your expertise! Create a portfolio of your past projects, highlighting your role in Salesforce Field Service implementations. This will give potential employers a clear picture of what you bring to the table.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it gives you a better chance to stand out in the application process.
We think you need these skills to ace Salesforce Functional Lead (Field Service), Inside IR35 Contract
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Salesforce Field Service. We want to see how your skills align with the job description, so don’t hold back on showcasing your relevant projects!
Showcase Your Communication Skills: Since strong communication is key for this role, we recommend including examples of how you've influenced stakeholders or led workshops in your application. This will help us see your ability to engage with clients effectively.
Highlight Your Certifications: Don’t forget to mention your Salesforce certifications! We’re particularly interested in your Service Cloud and Field Service Consultant credentials, so make them stand out in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Credera
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce certifications, especially the Service Cloud and Field Service Consultant ones. Be ready to discuss how you've applied your knowledge in past projects, particularly in end-to-end implementations.
✨Prepare for Client Workshops
Since you'll be facilitating client workshops, think about how you can effectively gather requirements. Prepare some questions that will help you understand their business needs and align them with Salesforce solutions.
✨Showcase Your Leadership Skills
As a Functional Lead, you'll need to demonstrate your ability to lead project teams. Be prepared to share examples of how you've successfully guided teams through both Waterfall and Agile projects, highlighting any challenges you overcame.
✨Understand Integration Touchpoints
Familiarise yourself with integration touchpoints like ERP systems and IoT-driven predictive maintenance. Be ready to discuss how these integrations can enhance the Salesforce Field Service solutions you design.
