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- Tasks: Lead Salesforce Field Service implementations and design tailored solutions for clients.
- Company: Join Credera, a global consulting firm with a values-led approach.
- Benefits: Competitive contract rate, flexible working arrangements, and opportunities for professional growth.
- Why this job: Make a real impact by transforming businesses with innovative Salesforce solutions.
- Qualifications: 5+ years of Salesforce consulting experience and relevant certifications.
- Other info: Dynamic team environment with mentorship opportunities and career advancement.
The predicted salary is between 60000 - 84000 £ per year.
Reporting to their assigned Project / Delivery Lead, we are looking for a Salesforce Field Service Functional Lead contractor (4-6 months) who will be responsible for:
- Working with clients to define and design Salesforce Field Service solutions that meet business needs and align with the Statement of Work.
- Leading project teams in the successful delivery of Salesforce Field Service implementations, ensuring solutions are robust, scalable, and aligned with industry best practices.
Responsibilities & Duties
- Lead the design and delivery of Salesforce Field Service implementations, from solution architecture to deployment.
- Facilitate client workshops, including requirement-gathering sessions.
- Contribute towards improving best practice and implementation patterns for all Credera engagements.
- Guide Operational Team in both Waterfall and Agile based projects for clients.
- Responsible for owning and contributing to the High Level Design for a Project.
- Own, contribute to and refine the user stories in a project.
- Occasionally work independently on consultancy led engagements.
- Assist sales with the preparation of Solution Summaries and Estimates (including pre-sales discovery workshops).
- Review and sign-off Solution Summaries and estimates produced by Sales Teams.
- Plan and execute a deployment process based on Credera Standards as part of Project Delivery.
- Ensure certifications and up to date knowledge of Salesforce releases are maintained and provide support and guidance to Technical Delivery Team members to achieve this.
- Identify reusable assets (design patterns, principles, technical components) and ensure these are actioned.
- Support and provide mentorship to all members of your project team.
Experience and Key Competency Qualities for Success
- Knowledge / Certification
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Field Service Consultant
- Nice-to-have Certifications: Salesforce Certified App Builder
- Understanding of integration touchpoints: ERP (SAP, Oracle), GIS, telematics, IoT-driven predictive maintenance.
- Hands-on knowledge of scheduling & optimisation techniques, including capacity planning, skills-based routing, and territory management.
- 5+ years of Salesforce consulting experience, with at least 2 end-to-end Salesforce Field Service implementations.
- Strong communication skills, both written and verbal, with the ability to influence stakeholders at all levels.
This list is not exhaustive. The job specification is intended as a guide to illustrate the minimum components of the specified job role; it is not indicative of the full list of duties and responsibilities for the specified role.
The Company may require the employee to perform another role or other duties from time to time should the business need arise having regard to the Employee's broader skills, qualifications, and experience.
Salesforce Functional Lead (Field Service), Inside IR35 Contract in London employer: Credera
Contact Detail:
Credera Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Functional Lead (Field Service), Inside IR35 Contract in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to Salesforce Field Service. Make sure you can confidently discuss your past projects and how you've led successful implementations. We want you to shine!
✨Tip Number 3
Showcase your expertise! Create a portfolio of your previous work, including case studies of your Salesforce implementations. This will help potential employers see the value you bring to the table.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Salesforce Functional Lead (Field Service), Inside IR35 Contract in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Salesforce Field Service. We want to see how your skills align with the job description, so don’t hold back on showcasing your relevant projects!
Show Off Your Communication Skills: Since strong communication is key for this role, use your written application to demonstrate your ability to convey complex ideas clearly. We love seeing candidates who can influence stakeholders through their writing!
Highlight Your Certifications: If you’ve got Salesforce certifications, make them pop in your application! We’re looking for those credentials, so don’t forget to mention them prominently to catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Credera
✨Know Your Salesforce Stuff
Make sure you're up to speed with the latest Salesforce Field Service features and best practices. Brush up on your certifications, especially the Service Cloud and Field Service Consultant ones, as they'll be crucial in demonstrating your expertise during the interview.
✨Prepare for Client Workshops
Since you'll be facilitating client workshops, think about how you can effectively gather requirements. Prepare some questions that will help you understand their business needs better, and be ready to discuss how you would lead these sessions to ensure successful outcomes.
✨Showcase Your Project Leadership Skills
Be ready to talk about your experience leading project teams. Highlight specific examples of past Salesforce Field Service implementations where you ensured robust and scalable solutions. This will show that you can handle the responsibilities of the role confidently.
✨Communicate Clearly and Confidently
Strong communication skills are key for this role. Practice articulating your thoughts clearly, especially when discussing technical concepts. Be prepared to explain how you've influenced stakeholders in previous projects, as this will demonstrate your ability to engage with clients at all levels.
