Compliance Lead, Technology Consulting

This is an exciting Lead role to manage Credera’s Certification Compliance. The Compliance Lead role is responsible for operating Credera’s various ISO (International Organisation for Standardisation) certifications and Health and Safety. This is a hands‑on, coordinating role suited to someone early in their compliance career who wants to grow. You will work closely with system owners and senior colleagues to keep our certifications healthy, our documentation current, and our audits on track. You won't be expected to be an expert in every standard on day one — but you'll be organised, curious, and comfortable being the person who keeps the wheels turning.

Here’s What You’ll Do

• As the Compliance Lead, you'll be responsible for ensuring Credera manages all its key processes for its ISO certifications and obligations. It’s an exciting opportunity to operationalise processes, work with senior leadership in the UK and with our parent Company Omnicom. You'll report to the UK Head of Operations.

Core Responsibilities

• Maintain Management System operations: Across the various Management Systems (Quality, Environmental, Achillies and Service) ensure policies, procedures, registers, controls, and records remain current and audit-ready.
• Monitor non‑conformities, corrective actions and improvement opportunities, keeping logs accurate and up to date.
• Audit operations: Across the various management systems, maintain the yearly audit calendar, arrange the necessary prerequisites for audits and help management system owners prepare for audits.
• Manage the relationships with our audit partners.
• Prepare reporting packs and data for management reviews; capture and follow up on actions.
• Keep abreast of changes to the standards and ensure processes to ensure we adopt best practice into our management systems.
• New Certifications and accreditations: Establish the process and governance for the organisation to achieve new certifications based on business need, or leverage certifications and capabilities of the wider Omnicom Group.
• Health & safety: Coordinate H&S compliance activities — risk assessments, records, training logs, incident reporting — working under the guidance of our designated competent person.
• Help keep the organisation aligned with relevant H&S legislation and good practice.
• Continuous improvement & engagement: Help embed a quality, environmental and safety culture by supporting staff training and awareness.
• Identify practical improvements to processes and the management systems themselves.
• Act as a friendly point of contact for colleagues with compliance questions.
• Training compliance: Work with our head of Learning and Development to ensure training obligations are met in a timely manner, manage training reporting and assist in training evolution.
• Global engagement: Work with our parent company to streamline audit operations and gain the required evidence from services they manage.

Who You Are

• The successful individual will have experience working with, or alongside, ISO management systems specifically 9001, 14001 or 20000 — whether in a compliance, quality, operations or administrative capacity.
• Strong organisation skills and attention to detail; you can manage multiple workstreams, deadlines and document trails without things slipping.
• Clear written and verbal communication, and confidence working with people across all levels of the business.
• Exposure to internal auditing, or willingness to complete internal/lead auditor training.
• A proactive, problem‑solving mindset and willingness to learn unfamiliar standards.
• Comfortable working in a global organisation with a US Headquartered parent company.

This Is What You’ll Get In Return

• Training in new compliance areas to enhance your skills and learn new standards.
• Professional membership fees paid.
• Develop your compliance expertise in a growing global organisation with a strong supportive team around you.

Benefits

Along with a great company culture, Credera provides an exceptional compensation package (£41,000-60,000) including a competitive salary and a comprehensive benefit plan. Our consistent growth over the years and entrepreneurial environment, provides an excellent platform to embark upon an exciting career path, where your contribution really counts, and we will recognise it. With personalised development opportunities, experienced colleagues around the globe and exciting client assignments, progression can be extremely rapid for high performers. We are a social bunch of people and connect as a team on a regular basis.

Credera is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, and AI and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide. Our one‑of‑a‑kind global boutique approach means we provide our clients with tailored solutions unique to their organisation that can scale due to our extensive footprint. As a values‑led organisation, our mission is to make an extraordinary impact on our clients, our people, and our community. We believe it is this approach that has allowed us to work with and transform the most influential brands and organisations in the world, from strategy through to execution. Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.

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