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- Tasks: Coordinate client queries and support the Customer Service Manager in a dynamic logistics environment.
- Company: Thriving logistics company in Telford with a focus on employee development.
- Benefits: Competitive salary, benefits, and a supportive company culture.
- Why this job: Join a team that values your contributions and fosters professional growth.
- Qualifications: Strong communication skills, MS Office proficiency, and excellent organisational abilities.
The predicted salary is between 30000 - 42000 £ per year.
A logistics company in Telford is seeking a Customer Service Administrator to join their team. This full-time position involves coordinating frontline responses, managing client queries, and supporting the Customer Service Manager.
The ideal candidate should possess strong communication skills, be proficient in MS Office, and demonstrate excellent organizational abilities.
Alongside competitive salary and benefits, applicants will be part of a thriving company culture focused on employees' development and recognition.
Logistics Customer Service Administrator: KPI & PODs Support in Telford employer: Credentialock
Contact Detail:
Credentialock Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Customer Service Administrator: KPI & PODs Support in Telford
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and culture can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves managing client queries, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Don’t forget to highlight your organisational abilities during the interview. Share specific examples of how you've successfully managed multiple tasks or projects in the past to demonstrate your fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Logistics Customer Service Administrator: KPI & PODs Support in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and logistics. We want to see how your skills align with the role, so don’t be shy about showcasing your communication prowess and organisational abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your MS Office Skills: Since proficiency in MS Office is key for this role, make sure to mention any specific tools or projects where you've used these skills. We love seeing practical examples that demonstrate your expertise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our thriving company culture!
How to prepare for a job interview at Credentialock
✨Know Your Logistics Basics
Before the interview, brush up on key logistics concepts and terminology. Understanding terms like KPI (Key Performance Indicators) and PODs (Proof of Delivery) will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, prepare examples from your past experiences where you effectively handled client queries or resolved issues. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Organisational Prowess
Think of specific instances where your organisational skills made a difference. Whether it was managing multiple tasks or coordinating with different teams, be ready to share how you keep everything running smoothly.
✨Familiarise Yourself with MS Office
As proficiency in MS Office is a must, make sure you're comfortable discussing how you've used tools like Excel for data management or Word for documentation. If you have any tips or tricks up your sleeve, don’t hesitate to mention them!
