Credendo is the leading European Trade Credit Insurance group with a strong presence across the continent, dedicated to supporting domestic and international trade. The group offers customized solutions in insurance, reinsurance, guarantees, bonding, and financing to support trade transactions and overseas investments. Credendo works with companies, banks, and insurance undertakings to protect them against credit and political risks. By facilitating the financing of complex transactions, Credendo helps businesses grow securely in global markets.
Role Description
The Sales & Account Manager is a full-time role, ideally London-based with some hybrid working arrangements.
In this position, the Sales & Account Manager will be managing and growing a portfolio of insureds by building long-term relationships and ensuring a high level of customer satisfaction. Client base is ranged from medium-sized companies to large multinationals across various industry sectors.
Day-to-day responsibilities include servicing and renewing existing accounts as well as identifying growth opportunities, presenting tailored Credendo credit insurance and trade finance solutions, by offering & negotiating commercial terms, via broking partners or on a direct basis.
The role also involves coordinating with Risk Underwriting, relevant internal Committees and Operations teams to deliver accurate proposals and timely service, while monitoring client performance and market developments.
The Sales & Account Manager will be in regular contacts with both broking partners and clients, offer tailored solutions via Credendo product offering as well as actively participating to client meetings, frequently catching-up with broking partners, attending industry events and networking activities.
Qualifications
- Strong Account & Portfolio Management skills, with experience maintaining and expanding client relationships, ideally from the Trade Credit Insurance industry, Banking or Insurance sector.
- Proven Customer Service and Communication skills, including the ability to articulate complex or conventional solutions to Corporates and/or Financial Institutions.
- Experience in Lead Generation and Business Development, with a track record of meeting or exceeding sales targets.
- Good understanding of Trade Credit Insurance, Trade Finance, or related Financial Services (prior experience in B2B services, insurance sector or in Risk Underwriting is considered as a plus).
- Ability to analyze client needs, market trends, and risk profiles to recommend appropriate solutions.
- Adaptable, with strong time-management skills and the ability to work efficiently in both on-site and remote environments, consistently meeting deadlines and delivering priorities.
- Strong organizational and negotiation skills, with attention to detail and a collaborative mindset.
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