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- Tasks: Lead UX strategy and enhance user experiences across CRED's innovative product.
- Company: Join a fast-growing AI startup with a collaborative culture and exciting projects.
- Benefits: Competitive salary, equity, unlimited holiday, and a dynamic work environment.
- Why this job: Shape world-class UX and make a real impact in a rapidly scaling company.
- Qualifications: 5+ years in product management with a strong UX/design background.
- Other info: Work in a hybrid role with opportunities for growth and autonomy.
The predicted salary is between 65000 - 110000 £ per year.
Location: Hybrid in London — open to exceptional candidates across Europe
Website: https://www.credplatform.com/
Company Stage: Seed (just raised $15M+)
Team: Product Experience: 5+ years
Compensation: Competitive salary + Equity
Other perks: Unlimited holiday
Why Join CRED?
CRED is an AI Native Command Center for businesses. We centralize internal and external data and match it with insights to help companies make better decisions and predict the future. With early traction in sports and entertainment (working with the PGA, Warriors, and more) and a fresh $15M+ venture round, we’re scaling quickly. CRED’s dataset is one of the largest business databases in the world, spanning customers, people, companies, and their relationships. We build LLM Agents powered by this data to help teams drive better customer outcomes. At CRED, you’ll have ownership, influence, and full autonomy in your area. We move fast, execute in weekly sprints, and optimize for time-to-value—both in user experience and delivery. If you’re energized by shaping world-class UX, rapid iteration, and working at the intersection of product, design, and data, this is the place.
What You’ll Be Working On
As Product Manager, UX, you’ll own end-to-end user experiences across the CRED product. You will lead UX strategy, improve friction points, drive product-led growth (PLG), and build foundational analytics used across the org to understand user behavior and engagement. Specifically, you will:
- Own core user journeys across onboarding, workflows, outreach, list & opportunity management, filters & table views, and settings.
- Drive UX strategy focused on simplicity, speed, and self-serve activation—bringing B2C-level usability to a B2B environment.
- Build and maintain analytics dashboards and UX instrumentation used across the product org to measure adoption, usage, friction, and customer value.
- Shape pricing, packaging, and monetization experiences with a PLG mindset.
- Define and execute UX-focused product roadmaps in weekly sprints, partnering closely with design, engineering, and leadership.
- Use product analytics to identify opportunities, reduce friction, and optimize user flows.
- Write clear and actionable PRDs with a strong emphasis on UX rationale and customer value.
- Partner deeply with design to ensure high-quality, consistent, and intuitive experiences across the product.
- Ensure UX foundations scale as we grow across teams, customers, and markets.
What We’re Looking For
Must-Haves
- 5+ years of product management experience.
- Must come from a UX/design background (previous design role or strong UX foundation).
- Must have 3+ years of B2C or PLG experience—building intuitive, low-friction, self-serve user experiences.
- Hands-on experience building analytics dashboards or instrumentation for product orgs.
- Strong experience using data to understand behaviour, define metrics, and drive UX decisions.
- Proven ability to write PRDs and translate requirements into intuitive, user-centered product outcomes.
- Experience in fast-paced startup environments with weekly/bi-weekly sprint cycles.
- Ability to thrive in ambiguity with high autonomy and rapid iteration.
- Customer-first mindset with a track record of shipping impactful UX improvements.
- Excellent communicator and cross-functional collaborator.
Bonus Points
- Familiarity with AI-driven or automation-heavy products.
- Proficiency in SQL and comfort with APIs (REST/GraphQL).
- Experience at both early-stage startups and scaling companies (200+ employees).
- Exposure to pricing, monetization, and PLG motion design.
- Comfort with Figma or similar design tooling.
This role is ideal for someone who is deeply UX-minded, has built PLG or B2C-like product experiences, and wants to define how users interact with CRED’s core product—from first touch through advanced workflows and insights.
Compensation Range: £65K - £110K
Product Manager, UX employer: CRED
Contact Detail:
CRED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager, UX
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their products, and think about how your UX experience can add value. We want you to shine!
✨Tip Number 3
Show off your portfolio! If you’ve got past projects that highlight your UX skills, make sure to share them. Visuals can speak louder than words.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Product Manager, UX
Some tips for your application 🫡
Show Your UX Passion: When you're writing your application, let your love for user experience shine through! Share specific examples of how you've improved UX in past roles and how that aligns with what we do at CRED.
Be Data-Driven: We’re all about using data to drive decisions. Make sure to highlight your experience with analytics dashboards and how you've used data to enhance user experiences. Numbers speak volumes!
Tailor Your PRDs: Since writing clear and actionable PRDs is key for this role, include a brief example of a PRD you’ve written. Show us how you translate requirements into user-centred outcomes—this will set you apart!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get you into the process quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at CRED
✨Know Your UX Fundamentals
Make sure you brush up on your UX principles and methodologies. Be ready to discuss how you've applied these in past roles, especially in B2C or PLG environments. Highlight specific examples where your UX decisions led to improved user experiences.
✨Showcase Your Data Skills
Since this role involves building analytics dashboards and using data to drive decisions, be prepared to talk about your experience with data analysis. Bring examples of how you've used metrics to identify friction points and improve user flows in previous projects.
✨Prepare for Rapid Iteration Discussions
CRED values fast-paced execution, so be ready to discuss how you've managed product roadmaps in a sprint environment. Share your experiences with agile methodologies and how you've adapted to changes quickly while maintaining focus on user needs.
✨Communicate Clearly and Collaboratively
As a Product Manager, you'll need to work closely with design and engineering teams. Practice articulating your ideas clearly and be ready to demonstrate your collaborative approach. Discuss how you've successfully partnered with cross-functional teams to deliver impactful UX improvements.
