Practice Manager

Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our team in providing exceptional care and service at our soon to be brand new Beckenham clinic!As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care.

Job requirements

Proven experience in a Practice Manager role within a veterinary setting (desired)

Strong leadership and team management skills

Excellent communication and interpersonal abilities

Proficiency in using veterinary practice management software (driven to learn)

Ability to handle multiple tasks and prioritise effectively

Strong problem-solving skills and attention to detail

Commitment to delivering high-quality care and customer service

Job responsibilities

Oversee the daily operations of the veterinary clinic

Manage and support clinical and administrative staff

Ensure compliance with all veterinary regulations and standards

Implement and maintain efficient workflows and procedures

Monitor financial performance and manage budgets

Coordinate with veterinary professionals to optimise patient care

Handle client inquiries, complaints, and feedback

Maintain inventory and order supplies as needed

Foster a positive and collaborative work environment

Job benefits

Working in a beautiful clinic, alongside highly skilled veterinary professionals

Being part of a people (and animal) first culture

25 days annual leave, plus your birthday off

Salary sacrifice pension scheme provided by Nest

World class team, with room to grow and learn

Regular company social events

A secure & growing business.

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