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- Tasks: Greet clients and pets, manage appointments, and ensure a welcoming environment.
- Company: Creature Comforts, a pet-friendly clinic with a people-first culture.
- Benefits: 25 days annual leave, birthday off, pension scheme, and social events.
- Why this job: Join a passionate team and make a difference in the lives of pets and their owners.
- Qualifications: Love for animals, excellent communication skills, and a knack for organisation.
- Other info: Dynamic role with opportunities for growth and learning in a supportive environment.
The predicted salary is between 20000 - 30000 £ per year.
As a Practice Host, you will be responsible for greeting clients with a friendly attitude, answering phones pleasantly, and scheduling appointments efficiently. You will also assist our furry patients with check-ins, weigh-ins, and ensuring they feel comfortable. In this role, you will need to have a keen eye for detail, excellent communication skills, and a willingness to go the extra mile to ensure our clients and their pets receive the best care possible. A love for animals is a must, as well as the ability to handle any situations that may arise.
Do you love animals and enjoy making people smile? Are you an organized, friendly, and enthusiastic individual who thrives in a fast-paced environment? If so, we have the perfect job for you! Become our Practice Host at Creature Comforts and help us provide top-notch service to pets and their owners.
Job RequirementsWhat You Will Do:
- Be the Friendly Face: Greet clients and their pets with a warm smile and cheerful attitude. Make everyone feel welcome and comfortable from the moment they walk through the door.
- Client Communication Whiz: Answer phone calls and respond to emails with professionalism and friendliness. Schedule appointments, send reminders, and manage our busy calendar. Provide clients with information about our services, treatments, and products.
- Pet Advocate: Assist pet owners with bookings, ensuring all details are correct and up-to-date. Help clients understand treatment plans and follow-up care instructions. Handle pet-related inquiries with empathy and expertise.
- Organisational Superstar: Maintain a tidy and welcoming reception area. Keep client records organised and confidential. Process payments and manage billing with accuracy and efficiency.
- Team Supporter: Collaborate with veterinarians, nurses, and other team members to ensure smooth clinic operations. Assist with clinic events, promotions, and community outreach activities.
- Problem Solver: Address client concerns and resolve issues promptly and effectively. Provide creative solutions to enhance client satisfaction and clinic efficiency.
- Working in a beautiful clinic, alongside highly skilled veterinary professionals
- Being part of a people (and animal)-first culture
- 25 days annual leave, plus your birthday off
- Salary sacrifice pension scheme provided by Nest
- World class team, with room to grow and learn
- Regular company social events
- A secure & growing business.
Practice Host employer: Creature Comforts
Contact Detail:
Creature Comforts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Host
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with clients and pets. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the friendly face of the clinic, it’s essential to convey warmth and professionalism. Try role-playing with a friend to get comfortable answering common questions and handling client inquiries.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed busy schedules or handled multiple tasks at once. This will demonstrate that you can keep things running smoothly in a fast-paced environment.
✨Tip Number 4
Don’t forget to express your love for animals! Share personal stories about your experiences with pets and how they’ve shaped your desire to work in this role. It’ll show your passion and commitment to providing top-notch service to both pets and their owners.
We think you need these skills to ace Practice Host
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your love for animals and your enthusiasm for the role. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience and skills that align with what we’re looking for in a Practice Host. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Show Off Your Communication Skills: Since communication is key in this role, use your application to demonstrate your ability to convey information clearly and effectively. Whether it’s through your writing style or how you structure your application, make sure we can see your knack for keeping things organised and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values while you’re at it!
How to prepare for a job interview at Creature Comforts
✨Show Your Love for Animals
Make sure to express your passion for animals during the interview. Share any personal experiences you have with pets or volunteering at animal shelters. This will show that you genuinely care about the role and the furry clients you'll be working with.
✨Practice Your Communication Skills
Since you'll be the friendly face of the clinic, practice answering common questions in a warm and engaging manner. Role-play with a friend or family member to get comfortable with responding to client inquiries and scheduling appointments efficiently.
✨Demonstrate Organisational Skills
Prepare examples of how you've managed busy schedules or kept records organised in previous roles. Being able to showcase your organisational prowess will reassure the interviewers that you can handle the fast-paced environment of the clinic.
✨Be Ready to Problem Solve
Think of scenarios where you've had to resolve issues quickly and effectively. During the interview, share these examples to highlight your problem-solving skills and your ability to keep clients happy, even in hairy situations.
