We are rebuilding the veterinary experience from the ground up, making access to care seamless, joyful, and genuinely personal for every pet and their owner. With beautifully designed clinics and purpose-built technology, we are transforming how veterinary care is accessed and delivered. Our clinics combine modern design with first‑class clinical care, creating spaces that vet teams, clients, and pets genuinely want to be in. Our purpose is simple: healthier, happier pets and vets. We believe in a model that benefits everyone: our clinical teams, our members, our local communities, and our investors. That means competitive compensation, sensible caseloads, genuine career development, and a culture where people feel supported to do their best work. We are building the vet group of the future. If you share our passion for doing things differently, we would love to hear from you. Role Overview As Clinical Director, you will be responsible for the overall performance of the clinic across clinical, financial, and people dimensions. You are an experienced veterinary surgeon and leader who is passionate about what Creature Comforts is building. You will have the autonomy to lead your clinic within our framework, supported by the wider Creature Comforts leadership team. You will directly manage, develop, and support the vet team, Head Nurse, and Practice Manager. Key Responsibilities Clinical Excellence Spend approximately 80% of your time in clinical practice, leading by example Enable all team members to work to the full extent of their qualifications Ensure the highest standards of clinical care across all patient interactions Lead clinical governance, identifying performance issues and implementing improvement plans Direct education and CPD within the team, committing to an evidence‑based approach Organise and implement clinical audit and quality improvement initiatives Identify and develop new clinical opportunities for the practice Business Performance Ensure membership is a consistent focus across the clinical team Direct relevant team members to achieve membership and client acquisition objectives Develop and lead the local clinic strategy, overseeing HR, health
Clinical Director - Ruislip employer: Creature Comforts
As a Practice Host in Notting Hill, you will join a vibrant and supportive team dedicated to providing exceptional service to our clients and their pets. Our welcoming work culture fosters collaboration and growth, offering opportunities for professional development in a busy veterinary environment. With a focus on employee well-being and a commitment to excellence, we ensure that every team member feels valued and empowered to make a difference.
