We’re opening a brand new Creature Comforts clinic in Beaconsfield and are looking for a passionate Clinical Director to help shape its future from the very beginning. This is a rare opportunity to lead, inspire and build a team within a beautifully designed, purpose-built environment, redefining what exceptional veterinary care looks and feels like.
As an experienced veterinary surgeon and leader, you will be responsible for the delivery of overall clinic performance. This includes clinical, financial and people perspectives.
You understand and are passionate about the aims and model of Creature Comforts and always promote these to your team and clients. Within this framework you will have autonomy to lead the clinic.
You will be supported and guided by the leadership within Creature Comforts. You will directly line manage, support, and develop the vet team, the Head Nurse, and the Practice Manager.
Job Requirements
- Clinical Excellence
- Ensure the highest standards of clinical care to your patients through good leadership and team engagement.
- Business Performance
- Direct and promote membership and client acquisition.
- Direct the clinic strategy on a local level and oversee critical areas (HR, recruitment, health & safety, marketing, client care)
- Budget planning and financial delivery
- Leadership of the practice and the vet team
- Excellent veterinary leadership
- Direct the practice team - Practice Manager, Head Nurse, and vet team.
- Be an advocate for Creature Comforts in the veterinary industry and beyond.
Job Responsibilities
Main purpose and goals
- Clinical Excellence Lead clinical delivery:
- Spend 80% of your time clinically.
- Allow all team members to work to their maximum qualification.
- Ensure excellent teamwork.
- Clinical governance, identifying any clinical performance issues and support and understand reasons for them; implement plans to improve. Highest standards of clinical care
- Direct education and CPD within the team
- Commit to evidence-based medicine approach and lead by example.
- Organise and implement clinical audits.
- Identify new clinical opportunities.
Business Performance
- Membership and client acquisition
- Ensure that membership is a key focus
- Direct relevant team members to achieve membership objectives
- Work alongside membership manager to achieve targets
- Create raving fans
Direct the clinic strategy and oversee critical areas
- Ensure H&S policy is understood and implemented
- Engage with and contribute to marketing strategies
- Provide an excellent client experience at all times and ensure communication is clear and empathetic and that consent forms and estimates are fully completed
- Oversee client complaints both clinical and non-clinical
Budget planning and financial performance
- Understand the Creature Comforts business model and the KPIs that drive it.
- As a startup our primary financial focus is time to break even
- Work within allocated budget to drive and deliver financial performance
- Understand the P&L and hope to influence its shape.
- Utilise KPIs to influence performance targets
- Understand pricing system and ensure all work is charged for.
Leadership of practice & team
- Be the figurehead of the clinic and lead by example
- Direct, support and develop the clinical team
- Lead on education, quality improvement and clinical standards
- Regular performance conversations
- Excellent veterinary leadership
Direct the practice team
- Line manage the Practice Manager and the Head Nurse
- Develop direct reports through regular 121s
- Effective cascade of information
- Ensure regular, documented team meetings
Well Being
- Understand the importance of wellbeing to the whole team
- Develop a culture of respect and inclusion
- Identify any issues early and (eg mental health first aid) and signpost/resolve
- Adopt an honest and open culture including the use of “Vetsafe”
- Manage debt
Advocate for Creature Comforts
- Help the leadership team to develop and mould Creature Comforts
- Promote the aims and ethos of Creature Comforts within the veterinary industry
- Direct relevant team members to be involved in local community events eg dog shows, schools, etc.
- Promote Creature Comforts in all that you do
Job Benefits
- Working in a beautiful clinic, alongside highly skilled veterinary professionals
- Being part of a people (and animal) first culture
- 210 hours annual leave, plus your birthday off after one year.
- Salary sacrifice pension scheme provided by Nest
- World class team, with room to grow and learn
- Regular company social events.
#J-18808-Ljbffr
Clinical Director in Beaconsfield employer: Creature Comforts
As a Practice Host in Notting Hill, you will join a vibrant and supportive team dedicated to providing exceptional service to our clients and their pets. Our welcoming work culture fosters collaboration and growth, offering opportunities for professional development in a busy veterinary environment. With a focus on employee well-being and a commitment to excellence, we ensure that every team member feels valued and empowered to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Director in Beaconsfield
✨Join Medical Networks
Get involved in local and national medical associations, like the Royal College of Physicians. These networks can help you connect with mentors and colleagues who might know of openings, plus they're great for staying updated on the latest in medicine and clinical practices.
✨Attend Healthcare Conferences
Make it a habit to attend medical conferences and seminars. These events are fantastic for networking and often feature job boards where hospitals and clinics post their openings. Plus, it’s a good way to get your face recognised in the industry.
✨Leverage Your Medical School's Resources
Don’t forget to use your medical school’s career services! They usually have great connections with hospitals and clinics looking to fill full-time physician positions and can help you with mock interviews or networking events.
✨Apply Directly Through Hospital Websites
When you're ready to apply, make sure to check the careers section of hospital websites directly. Hospitals like Creature Comforts often post their job openings there first, and applying directly can sometimes give you an edge over other applicants.
Some tips for your application 🫡
Show Off Your Credentials:When applying for a physician role, make sure to highlight your medical qualifications and any special certifications you have. We want to see your medical degree, residency training, and any additional certifications that set you apart, like specialised training in paediatrics or geriatrics. Don’t leave out those all-important letters after your name!
Tailor Your CV to Medicine:Your CV should reflect your experience and skills as a doctor. Be specific about your clinical rotations, medical practice, and any research work you've done – we love seeing quantifiable impacts, so mention how you've improved patient care or led successful treatment plans.
Craft a Personal Statement with Heart:In your cover letter, let us know why you chose medicine and what drives your passion for patient care. Personal stories about transformative experiences—like a memorable patient encounter or a moment that defined your career path—can really make you shine. Remember, we're looking for someone who genuinely cares about their patients!
Demonstrate Continuous Learning:In the medical field, showcasing your commitment to continuous learning is essential. Mention any recent courses, workshops, or conferences you’ve attended, and highlight your willingness to stay updated on medical advancements. This shows us that you’re not just a physician; you're a lifelong learner, ready to adapt and grow.
How to prepare for a job interview at Creature Comforts
✨Get Clinical Knowledge Sharp
Brush up on your clinical knowledge, particularly in areas relevant to the role at Creature Comforts. Expect questions about diagnosis, treatment plans, and patient management. Be ready to discuss case studies or even do some role-playing with hypothetical patient scenarios for a more practical assessment.
✨Know Your Procedures and Protocols
Familiarise yourself with the latest procedures and protocols that are specific to the field of medicine you’re applying to. Whether it’s surgical techniques or patient care protocols, being able to discuss these confidently can really set you apart in the interview at Creature Comforts.
✨Show You're a Team Player
In the medical field, collaboration is key. Have examples ready that showcase your teamwork and communication skills. Talk about how you've worked with nurses, specialists, or other doctors in the past to provide the best care for your patients. This shows you're ready to integrate into the team at Creature Comforts.
✨Stay Current with Medical Trends
Make sure you’re clued up on the latest medical trends, research, and innovations. Not only does this prepare you for technical questions, but it also shows your passion for the field. Be ready to discuss how these trends might affect your practice at Creature Comforts.
