3 days a week in the office hybrid working
They believe great design doesn’t just look good—it tells a story, creates a moment, and makes people stop, smile, and remember. From luxury retail displays to immersive brand experiences, we bring ideas to life for some of the world’s most exciting premium brands. With offices and partnerships around the globe, our work can be found everywhere!
The Role
As our new Senior Account Manager, you’ll be the glue that keeps projects running smoothly from concept to completion. Immersive events, music, exhibitions and experiential projects it could be across.
If you love variety, thrive on collaboration, and want to see your work come to life in some of the most high-profile spaces in the world—this is your stage.
What You’ll Do
- Turn ideas into action plans—preparing cost estimates, purchase orders, and profit & loss reports.
- Keep clients in the loop with clear, friendly, and professional communication.
- Manage health & safety documentation and ensure compliance during installations.
- Oversee paperwork for retail fit-outs and international airport projects.
- Be our eyes and ears on-site, making sure installations run smoothly and safely.
- Create presentation documents that showcase the journey from design to delivery.
- Build great relationships with clients, suppliers, and teammates.
- Work closely with the design team to understand how big ideas take shape.
About You
You might be early in your career, but you’re ready to learn, adapt, and make an impact. Ideally, you:
- Experiential and events background
- Must have an agency background
- Love building relationships and solving problems.
- Are organised, detail-focused, and thrive under deadlines.
- Are comfortable with Microsoft Office and quick to pick up new tools.
- Are creative, collaborative, and happy to travel when needed.
Why You’ll Love It Here
- 25 days annual leave + bank holidays.
- Enhanced parental leave, company socials, and long-service awards.
Senior Account Manager- Experiential agency- 48k- West London employer: Creativehood
Creativehood is an exceptional employer that fosters a vibrant and collaborative work culture in the heart of London. With a focus on employee growth, we offer opportunities for professional development and creative expression, ensuring that our team members thrive while delivering innovative immersive experiences. Enjoy the unique advantage of working in a dynamic environment where your contributions directly impact the success of exciting tech events.