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- Tasks: Lead high-end luxury retail accounts, ensuring top-notch client service and project management.
- Company: Join Creativehood, a diverse agency passionate about branding and retail environments.
- Benefits: Enjoy a competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Be part of a creative team, work with luxury brands, and make a real impact.
- Qualifications: Experience in retail and luxury brands, strong client-facing skills, and leadership abilities required.
- Other info: Embrace a culture of inclusion and creativity at Creativehood.
The predicted salary is between 42000 - 84000 £ per year.
The role of Senior Account Director is to join their ever-expanding team to work on three large high-end luxury and retail brands. As an Account Director at this agency, you will play an integral part by representing the company through faultless account management and client services. Working as a team leader for Account Managers, you will be responsible for ensuring major clients receive the best service for all projects. You will lead the day-to-day tasks of assigned client’s business, whilst looking ahead to plan resources and identify opportunities for future growth and where to add value. You will have the ability to evaluate and adapt to changing situations and be agile with responses, with the ability to have difficult conversations without escalation and maintain constant levels of professionalism. The role will see you work within the creative project management team and forge a relationship with your peers, ensuring you all work together to enable thorough understanding of procedures and processes.
Duties and Responsibilities of Senior Account Director:
- Managing of account P&L across projects that are being run by the whole team
- Production of Cost Estimates and POs for clients and suppliers
- Regular email communication to clients, ensuring they are kept informed at all times throughout the project
- Monitoring performance of team members and running regular reviews for their development
- Development of the team helping them to grow, learn, and improve
- Overseeing processes within the team and evaluating ways of working
- Client relationship development, developing strong ties with key client stakeholders in the accounts that you direct and ensuring that the agency is delivering against their goals and objectives
- Production of client presentation documents throughout various stages of the projects and ability to present these to clients in person or via video call
- Attending installations for large scale projects, both in the UK, Europe, and ROW
- Acting as Site Project Manager when on-site, representing the company at all times and ensuring Health & Safety procedures are being followed and being on hand to ensure all is going to plan
- Preparing neat, thorough, and clear presentations for the client
As Senior Account Director, you should have:
- Experience within retail and luxury brands, working on retail design, installation, and innovation
- Significant client-facing experience with the ability to constantly engage with clients and suppliers, being extremely personable throughout
- A proven record of successfully leading profitable projects with high-profile clients
- A strong proven ability to grow and expand both new and existing business
- Engaging and nurturing managerial skills and be a confident team leader
- Ideally have design and build knowledge, understanding of materials and technical drawings
- A passion for branding and retail environments
- Be creatively minded, showing willingness to input and add value wherever possible
At Creativehood, everyone is welcome. We are committed to inclusion across race, gender, disability, identity, religion, and experience and are proud to work on behalf of clients who share in our belief that uniqueness is powerful and welcome in their place of work.
Senior Account Director-Retail-Fashion and beauty- Up to 70k employer: Creativehood
Contact Detail:
Creativehood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Director-Retail-Fashion and beauty- Up to 70k
✨Tip Number 1
Network within the fashion and beauty industry. Attend relevant events, trade shows, or webinars where you can meet potential colleagues or clients. Building relationships in this sector can give you insights into the company culture and expectations.
✨Tip Number 2
Familiarise yourself with the latest trends in retail design and installation. Being knowledgeable about current innovations will not only help you in interviews but also demonstrate your passion for the industry and your ability to add value to the team.
✨Tip Number 3
Prepare to discuss your previous experiences with high-profile clients. Be ready to share specific examples of how you've successfully managed accounts and led teams, as this will showcase your leadership skills and client-facing experience.
✨Tip Number 4
Research Creativehood's recent projects and client partnerships. Understanding their work will allow you to tailor your conversations during interviews and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Senior Account Director-Retail-Fashion and beauty- Up to 70k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and luxury brands. Focus on your achievements in account management, client services, and project leadership to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for branding and retail environments. Mention specific examples of how you've successfully led projects and developed client relationships in the past.
Showcase Your Leadership Skills: In your application, emphasise your managerial skills and experience in developing team members. Provide examples of how you've nurtured talent and improved team performance in previous roles.
Prepare for Interviews: Anticipate questions about your experience with high-profile clients and your approach to handling difficult conversations. Be ready to discuss how you adapt to changing situations and maintain professionalism under pressure.
How to prepare for a job interview at Creativehood
✨Showcase Your Client Management Skills
As a Senior Account Director, your ability to manage client relationships is crucial. Prepare examples of how you've successfully engaged with high-profile clients in the past, highlighting your interpersonal skills and how you’ve navigated challenging conversations.
✨Demonstrate Your Leadership Experience
You'll be leading a team of Account Managers, so it's important to convey your leadership style. Share specific instances where you've developed team members or improved team performance, showcasing your managerial skills and ability to nurture talent.
✨Prepare for Technical Questions
Given the role's focus on retail design and installation, brush up on your knowledge of materials and technical drawings. Be ready to discuss how this knowledge has helped you in previous projects, as it will demonstrate your expertise in the field.
✨Align with Company Values
Creativehood values inclusion and uniqueness. Research their culture and be prepared to discuss how your personal values align with theirs. This will show that you're not just a fit for the role, but also for the company ethos.
