At a Glance
- Tasks: Manage exciting projects from concept to completion in a dynamic retail design environment.
- Company: Join a vibrant agency that creates memorable brand experiences for top global brands.
- Benefits: Enjoy 25 days annual leave, enhanced parental leave, and fun company socials.
- Other info: Hybrid working model with opportunities for travel and career growth.
- Why this job: Be the driving force behind innovative designs that make a lasting impact.
- Qualifications: 1+ year in a design agency preferred; strong communication and organisational skills required.
The predicted salary is between 35000 - 42000 £ per year.
- Retail Design and experiential agency- around 50 people
- London
- 3 days a week in the office hybrid working
They believe great design doesn’t just look good—it tells a story, creates a moment, and makes people stop, smile, and remember.
From luxury retail displays to immersive brand experiences, we bring ideas to life for some of the world’s most exciting premium brands.
With offices and partnerships around the globe, our work can be found everywhere!
The Role
- As our new
- Project Manager
, you’ll be the glue that keeps projects running smoothly from concept to completion.
One day you might be coordinating fit‑outs, the next you could be on‑site in Europe, ensuring everything runs like clockwork.
You’ll work side‑by‑side with our Account Director, creative teams, and trusted suppliers, making sure every detail aligns with our clients’ vision.
If you love variety, thrive on collaboration, and want to see your work come to life in some of the most high‑profile spaces in the world—this is your stage.
- What You’ll Do
- Turn ideas into action plans—preparing cost estimates, purchase orders, and profit & loss reports.
- Keep clients in the loop with clear, friendly, and professional communication.
- Manage health & safety documentation and ensure compliance during installations.
- Oversee paperwork for retail fit‑outs and international airport projects.
- Be our eyes and ears on‑site, making sure installations run smoothly and safely.
- Create presentation documents that showcase the journey from design to delivery.
- Build great relationships with clients, suppliers, and teammates.
- Work closely with the design team to understand how big ideas take shape.
About You
You might be early in your career, but you’re ready to learn, adapt, and make an impact. Ideally, you:
- Have 1+ year in a design agency (retail a plus, not essential).
- Love building relationships and solving problems.
- Are organised, detail‑focused, and thrive under deadlines.
- Are comfortable with Microsoft Office and quick to pick up new tools.
- Are creative, collaborative, and happy to travel when needed.
- Why You’ll Love It Here
- 25 days annual leave + bank holidays.
- Enhanced parental leave, company socials, and long‑service awards.
- #J-18808-Ljbffr
Project Manager- Retail Design and experiential agency- 35-42k- London employer: Creativehood
Creativehood is an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. With generous benefits including 30 days of holiday and private healthcare, employees are encouraged to thrive both personally and professionally. The company prioritises employee growth, offering ample opportunities for development within the dynamic field of shopper marketing.
StudySmarter Expert Advice🤫
We think this is how you could land Project Manager- Retail Design and experiential agency- 35-42k- London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Creativehood, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Creativehood!
We think you need these skills to ace Project Manager- Retail Design and experiential agency- 35-42k- London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Creativehood, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Creativehood and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Creativehood that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Creativehood
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
