At a Glance
- Tasks: Lead and oversee supported living services, ensuring quality and compliance.
- Company: Creative Support, a passionate and inclusive organisation committed to diversity.
- Benefits: Probationary bonus, pension contributions, 33 days annual leave, and enhanced DBS.
- Other info: Full training provided, with opportunities for professional development.
- Why this job: Shape new services and make a real difference in people's lives.
- Qualifications: Experience in service management and a passion for supporting individuals with complex needs.
The predicted salary is between 45000 - 52100 £ per year.
We are seeking an experienced and motivated Service Manager to oversee a portfolio of supported living services across Oxford and Reading, supporting individuals with learning disabilities, mental health needs and complex needs.
One supported living service in Oxford supports a diverse group of clients. Two individuals within this service are currently regulated. Four small supported living services in Reading, none of which are currently regulated. In addition, an exciting new service in Reading is currently being built and is due to be commissioned in June/July 2026. This presents a fantastic opportunity to lead the mobilisation process, shape the service from the ground up, and oversee its successful launch and ongoing operation.
About The Services:
- All five services in Reading are located in close proximity, with three situated next door to one another.
- Your time will be shared across both locations, with an expected presence in Oxford three days per week, and oversight across Reading services alongside this.
- Provide strong operational oversight across multiple services.
- Support and develop staff teams.
- Maintain compliance and quality standards.
- Successfully mobilise and commission new services.
This is an excellent opportunity for a proactive manager who thrives in a dynamic environment and wants to play a key role in developing and expanding high-quality supported living services. Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care.
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Registered Senior Service Manager in Reading employer: CREATIVE SUPPORT
Creative Support is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee development and well-being. With comprehensive training opportunities, including the chance to work towards a QCF Diploma in Health and Social Care, alongside generous benefits such as a probationary bonus and 33 days of annual leave, you will be empowered to make a meaningful impact in the lives of individuals with diverse needs across Oxford and Reading. Join us in shaping high-quality supported living services while being part of a passionate team committed to diversity and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Senior Service Manager in Reading
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at CREATIVE SUPPORT.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from CREATIVE SUPPORT!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like CREATIVE SUPPORT, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at CREATIVE SUPPORT or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Registered Senior Service Manager in Reading
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to CREATIVE SUPPORT:Before hitting send, make sure to tailor your application specifically to CREATIVE SUPPORT! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at CREATIVE SUPPORT
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
