At a Glance
- Tasks: Support quality care through administration, compliance oversight, and recruitment tasks.
- Company: Creative Support, a passionate and inclusive organisation committed to person-centred care.
- Benefits: Probationary bonus, pension contributions, 28 days annual leave, and enhanced DBS paid by the company.
- Other info: Full training provided, with opportunities for professional development in health and social care.
- Why this job: Join a dynamic team and make a real difference in people's lives.
- Qualifications: Good team player with a proactive approach and eagerness to learn.
At Creative Support, our culture is about being open and transparent, knowing the people we support as individuals, building trust with families, and anticipating issues before they arise. You'll inspire your colleagues with a proactive, professional and person-centred approach. We are looking for a dynamic, supportive and energetic individual who is committed to ensuring the provision of quality person-centred support and care at our service in Cookridge.
The post holder will join an established and experienced team as an Office & Compliance Coordinator. This is a varied, challenging and satisfying role which requires a pro-active office individual to support with a wide range of tasks at the service. The successful candidate will provide efficient and responsive administration and compliance oversight but also support with tasks including but not limited to:
- Leading on recruitment tasks - including arranging and conducting interviews alongside senior staff at the service
- Answering the phone and independently dealing with matters arising from calls
- Managing records such as incidents, safeguarding reports, complaints and compliments
- Reordering of office supplies and equipment
- Taking minutes of meetings both internal and external
- Ensuring documentation in the office is in date and replaced when updated
- Timesheet and payroll administration
- Managing systems for office compliance in line with Creative Support policy, local authority requirements and CQC standards
- On-call duties (as required)
- Ability to undertake service audits and follow up on actions arising
- Working on and maintaining a quality improvement plan for the service
We need a confident first point of contact for queries, either dealing with queries directly or signposting to another appropriate person in the team. It is essential that you are a good team player, keen to learn and eager to support the team with their work. We pride ourselves as solution-focused, resourceful and dynamic, as such we are looking to recruit an Office & Compliance Coordinator who shares these values.
Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received; we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK. This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
Office & Compliance Coordinator employer: CREATIVE SUPPORT
Creative Support in Carlisle is an exceptional employer that prioritises inclusivity and diversity, fostering a supportive environment for both staff and residents. With flexible hours, comprehensive training, and generous benefits such as a probationary bonus and 28 days of annual leave, including a paid day off on your birthday, we are dedicated to the growth and well-being of our care staff. Join us in making a meaningful impact in the lives of older adults while enjoying a rewarding career in a compassionate community.
StudySmarter Expert Advice🤫
We think this is how you could land Office & Compliance Coordinator
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at CREATIVE SUPPORT.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from CREATIVE SUPPORT!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like CREATIVE SUPPORT, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at CREATIVE SUPPORT or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Office & Compliance Coordinator
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to CREATIVE SUPPORT:Before hitting send, make sure to tailor your application specifically to CREATIVE SUPPORT! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at CREATIVE SUPPORT
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
