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- Tasks: Lead a vibrant reception team and provide top-notch customer care.
- Company: Join Creative Support, a passionate not-for-profit social care provider.
- Benefits: Enjoy 33 days leave, pension contributions, and a probationary bonus.
- Other info: Located in Stockport town centre with easy transport access.
- Why this job: Make a real difference in the lives of vulnerable adults while working in a supportive environment.
- Qualifications: Excellent customer care skills and strong communication abilities required.
The predicted salary is between 24000 - 30000 £ per year.
Creative Support is an established not-for-profit social care provider with over 30 years experience of supporting vulnerable adults nationally. We work across the country supporting over 8,000 service users and employ 5,000 staff.
We are looking for a motivated, energetic and caring individual who can provide excellent customer care to join our reception team within our vibrant national Head office. The successful post holder will join a friendly reception team to provide an efficient and responsive administration and reception service. The role is based in Stockport town centre, with easy access to both the bus and train station located less than a 10 minute walk away.
The ideal candidate will have excellent customer care skills, be well organised and an excellent communicator both verbally and through email. They will be a supportive team player, flexible, responsive and timely in their approach.
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas.
Reception Team Leader in Manchester employer: CREATIVE SUPPORT
Contact Detail:
CREATIVE SUPPORT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Leader in Manchester
✨Tip Number 1
Get to know the company! Research Creative Support and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to social care. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your skills align with the role of Reception Team Leader and be ready to share examples of your customer care experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Creative Support family.
We think you need these skills to ace Reception Team Leader in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your values align with ours at Creative Support.
Tailor Your Application: Make sure to tailor your application to the specific role of Reception Team Leader. Highlight your customer care skills and any relevant experience that showcases your ability to be a supportive team player. We love seeing how you fit into our vibrant team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-organised applications that make it easy for us to see why you’d be a great fit for our reception team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and submit your details!
How to prepare for a job interview at CREATIVE SUPPORT
✨Know Your Stuff
Before the interview, make sure you understand Creative Support's mission and values. Familiarise yourself with their work in social care and how they support vulnerable adults. This will show your genuine interest in the role and help you connect your skills to their needs.
✨Showcase Your Customer Care Skills
As a Reception Team Leader, excellent customer care is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about specific situations that highlight your communication skills and ability to handle challenges effectively.
✨Be Organised and Timely
Demonstrate your organisational skills by arriving on time and bringing all necessary documents. During the interview, structure your answers clearly and concisely. This will reflect your ability to manage tasks efficiently, which is crucial for the role.
✨Emphasise Teamwork and Flexibility
Creative Support values supportive team players. Be ready to discuss how you've collaborated with others in previous roles. Highlight your flexibility and responsiveness, especially in fast-paced environments, to show that you can adapt to the dynamic nature of the reception team.