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- Tasks: Provide support and advice to callers in a calm and professional manner.
- Company: Leading social care organisation in Manchester with a dedicated team.
- Benefits: Competitive salary, flexible hours, and the chance to make a real difference.
- Why this job: Join a passionate team and positively impact the community every day.
- Qualifications: Excellent customer care skills and confident communication style required.
- Other info: Opportunity for personal growth and development in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading social care organization in Manchester is seeking an experienced Senior Duty Advisor for their Out of Hours team. The role requires handling issues calmly while providing support and advice to callers. You will need excellent customer care skills and a confident communication style. Additionally, proficiency in IT and administration tasks is important. Join a dedicated team and make a meaningful impact in the community.
Out-of-Hours Social Care Advisor in Manchester employer: Creative Support
Contact Detail:
Creative Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Out-of-Hours Social Care Advisor in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Practice your communication skills! Since the role requires excellent customer care, try role-playing scenarios with friends or family. This will help you feel more confident when handling calls during interviews.
✨Tip Number 3
Show off your IT skills! Brush up on any relevant software or tools that are commonly used in social care. Being tech-savvy can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Out-of-Hours Social Care Advisor role. Plus, it’s a great way to show your enthusiasm for joining our dedicated team.
We think you need these skills to ace Out-of-Hours Social Care Advisor in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social care and customer service. We want to see how your skills match the role of an Out-of-Hours Social Care Advisor, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about social care and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Show Off Your IT Skills: Since proficiency in IT is key for this role, make sure to mention any relevant software or systems you’re familiar with. We appreciate candidates who can hit the ground running, so let us know what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our dedicated team!
How to prepare for a job interview at Creative Support
✨Know Your Stuff
Make sure you understand the role of an Out-of-Hours Social Care Advisor. Brush up on common issues that callers might face and how to handle them calmly. This will show your potential employer that you're not just interested in the job, but that you’re prepared for it.
✨Showcase Your Communication Skills
Since excellent customer care skills are a must, practice articulating your thoughts clearly and confidently. You could even role-play with a friend to simulate a call scenario. This will help you feel more at ease during the actual interview.
✨Demonstrate IT Proficiency
Familiarise yourself with common IT tools and software used in social care settings. If you have experience with specific systems, be ready to discuss them. Showing that you can navigate technology smoothly will give you an edge.
✨Highlight Your Team Spirit
This role is about being part of a dedicated team, so be prepared to talk about your experiences working collaboratively. Share examples of how you've contributed to a team’s success in the past, especially in high-pressure situations.
