At a Glance
- Tasks: Support operations and administration for services aiding adults with learning disabilities.
- Company: Join a passionate, inclusive organisation dedicated to health and social care.
- Benefits: Enjoy 33 days of leave, pension contributions, and a probationary bonus.
- Other info: Work in a dynamic environment with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Proactive graduates with strong organisational and communication skills are welcome.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a proactive, well‑organised Administrator to support operational and administrative output across our seven services dedicated to adults with learning disabilities and older people with support needs. The successful candidate will be based in Tower Hamlets or Wandsworth and will occasionally travel to other parts of London to support our services as needed.
Key Responsibilities
- Maintain client files in line with CQC standards, including creating and updating staff files and documentation.
- Assist Registered Managers with additional administration support during and prior to CQC and Local Authority inspections.
- Complete minutes at a variety of meetings, including HR investigations and disciplinary hearings.
- Provide support to managers to complete internal audits and spot checks when required.
- Assist in setting up local training facilities.
- Get involved in client activities when required.
Qualifications
- Graduate or professional who is highly proactive, well‑organised, and has an excellent standard of verbal and written English.
- Strong interest in working in the not‑for‑profit/health and social care sector.
- Warm telephone manner, ability to take detailed messages and signpost individuals to the appropriate people.
- Excellent attention to detail, ability to multi‑task and meet competing deadlines.
- Proficient in data entry onto databases, minute taking and using Microsoft Word, Excel and Outlook.
- Ability to work independently and enjoy working as part of a team.
Benefits
- Probationary bonus
- Pension contributions
- 33 days of leave
- Company‑paid enhanced DBS
If you are interested, please contact Deepika Thapa, Area Manager.
Applications are reviewed as they are received. We can only accept applications from candidates who are located in and eligible to work within the UK. This post will not be open to sponsorship, and we are unable to accept applicants with Skilled Worker Visas.
We are a passionate, inclusive, and anti‑racist organization. Stonewall Diversity Champion, Disability Confident Employer and Investors in People Gold award holder.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administration Officer in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by CREATIVE SUPPORT.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like CREATIVE SUPPORT.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at CREATIVE SUPPORT.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at CREATIVE SUPPORT. Apply directly through us to stand out!
We think you need these skills to ace Service Administration Officer in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of CREATIVE SUPPORT. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Service Administration Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at CREATIVE SUPPORT
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of CREATIVE SUPPORT. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
