At a Glance
- Tasks: Support vulnerable individuals in maintaining independence through tailored support packages.
- Company: Creative Support, a passionate and inclusive organisation dedicated to making a difference.
- Benefits: Probationary bonus, pension contributions, 28 days annual leave, and enhanced DBS paid by the company.
- Other info: Full training provided with opportunities for professional development and QCF Diploma.
- Why this job: Make a real impact in the community while developing valuable skills in health and social care.
- Qualifications: Experience in support work and a passion for helping others.
The predicted salary is between 30000 - 40000 € per year.
This is an exciting opportunity to support our Operations Manager to oversee our established Housing Related Support service. The service provides flexible and bespoke, outcome-focused support packages to vulnerable single people, couples, families, and expectant mothers over the age of sixteen to maintain their accommodation independently or who require HRS to access accommodation. The service offers support for up to 24 months, is fast-paced and outcome-focused. It also provides support to around 40 adults with low-level learning difficulties in their own homes over a longer period of time.
You will offer support to the Operations Manager to line manage a staff team to ensure that they are working to meet service user goals and aspirations. You will also undertake a range of holistic assessments. You will work in a strengths-based way to understand service user needs and risk, creating support plans and accurate records on our ECCO system. You will build warm and trusting relationships with commissioners of various services, ensuring they receive accurate and timely information.
You will support with case load management and assist the administrator in keeping accurate records of start and end dates and reasons, working with our finance team to ensure accurate invoicing at all times. You will work closely with North East Lincolnshire Council and FOCUS (Adult Social Care). You will attend Multi Agency Meetings and service user reviews to support staff.
You will complete service audits and quality checks across all areas of delivery, working on areas for improvement, using our ECCO system. You will work in a person-centred and flexible way to ensure that all staff meet the aspirations of those accessing the service. You will ensure the delivery of integrated interventions along their pathways to independence and recovery. The service is expected to support people with wide-ranging vulnerabilities and support needs, which may include a need for accommodation.
You will also work within a trauma-informed environment, understanding how to maximise the support you and your colleagues give to individuals. You will ensure we support individuals to:
- Budget and pay their bills
- Build on existing skills and interests and develop new ones, including education and training
- Maintain their home or move
- Manage their health and well-being by attending appointments and reporting concerns
- Enjoy a range of activities in the community
You will work with a range of partner agencies such as drug and alcohol services, social and private landlords, Adult Safeguarding teams, Probation Services, community policing, MIND, Navigo, The Job Centre Plus, local education providers, etc. You will build relationships with those in their network of support.
This role is predominantly during the working week and 9am to 5pm. The role will enable you to build valuable skills working with a range of adults in the community. Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care.
Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave, and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organisation - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received; we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK. This post will not be open to Sponsorship under the UKVI scheme, and we are also unable to accept Skilled Worker Visas.
Locations
Training and Quality Lead in Lincoln, Lincolnshire employer: CREATIVE SUPPORT
Creative Support is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its staff. With a strong focus on employee development, we offer comprehensive training and the opportunity to work towards a QCF Diploma in Health and Social Care, alongside generous benefits such as a probationary bonus, pension contributions, and 28 days of annual leave. Our commitment to diversity and inclusion, recognised by our Investors in People Gold award, ensures that every team member feels valued and empowered to make a meaningful impact in the lives of those we support.
StudySmarter Expert Advice🤫
We think this is how you could land Training and Quality Lead in Lincoln, Lincolnshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. We want you to show how your skills align with their mission, especially in supporting vulnerable individuals and working collaboratively with various agencies.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your experience in person-centred support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our passionate team.
We think you need these skills to ace Training and Quality Lead in Lincoln, Lincolnshire
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in supporting vulnerable individuals. We want to see how your skills align with the role of Training and Quality Lead, so don’t hold back on showcasing relevant examples!
Showcase Your Passion:Let your enthusiasm for working in a person-centred environment shine through. We love candidates who are passionate about making a difference, so share your motivations and any personal experiences that fuel your drive to support others.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’re a great fit for the role!
Apply Through Our Website:Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at CREATIVE SUPPORT
✨Know the Service Inside Out
Before your interview, make sure you thoroughly understand the Housing Related Support service. Familiarise yourself with the types of support offered, the target demographics, and the goals of the service. This will help you demonstrate your genuine interest and show that you're ready to contribute meaningfully.
✨Showcase Your People Skills
As a Training and Quality Lead, building warm relationships is key. Prepare examples from your past experiences where you've successfully built rapport with clients or colleagues. Highlight your ability to work in a person-centred way and how you’ve supported individuals in achieving their goals.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you've had to manage a caseload or conduct assessments. Be prepared to discuss how you would approach these situations in a trauma-informed manner.
✨Understand the Importance of Collaboration
This role involves working with various partner agencies. Brush up on your knowledge of local services and how they can support your work. Be ready to discuss how you would collaborate with these agencies to ensure comprehensive support for service users.
