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- Tasks: Lead and manage two vibrant Extra Care services, ensuring high-quality support for older adults.
- Company: Creative Support, a passionate and inclusive organisation committed to diversity.
- Benefits: Enjoy 33 days leave, pension contributions, and a probationary bonus.
- Why this job: Make a real difference in the lives of older adults while leading a dedicated team.
- Qualifications: Minimum three years management experience in care settings and strong organisational skills.
- Other info: Join a Gold Investors in People awarded company with excellent career growth opportunities.
An exciting opportunity has arisen for a Registered Manager to manage our two Carlisle Extra Care services, Heysham Gardens and Burnside Court, which are both well established and well regarded. Both services have a vibrant and established care team providing compassionate support to older adults. The services ensure support cover is in place during the day and operate waking night support to clients as needed.
The service is registered with the CQC as delivering Personal Care and has good systems and processes in place to ensure that a quality service is delivered consistently. You will need to fulfil the role of registered manager with the CQC for this service and meet the expectations of the local authority commissioners and the contract that underpins the service, which holds a 'Good' rating with the Care and Quality Commission.
You will have the values and commitment to lead the staff team to provide the highest standards of customer care and person-centred service delivery, promoting independence, choice, and wellbeing. The role will involve the operational management of the service and the direct supervision of a Deputy Manager and Support Workers. You will be expected to work effectively with families and other agencies and maintain a positive and trusting relationship with the on-site Housing Scheme Managers.
You will need skills in contract and relationship management. You will undertake quality assurance checks at the service to ensure compliance with essential standards of care. This is a busy service, and therefore you will need to be hard working, accountable, and possess strong organisational skills.
This is an exciting opportunity to work in partnership with other agencies to provide a holistic and joined-up approach for meeting the needs of older adults. You will respond to referrals, undertake assessments, and take part in allocation processes. You will ensure that each person moving into the service has a personalised care plan that meets their needs and preferences.
You will have relevant skills, knowledge, and at least three years of management experience gained in the care and support of older people in settings such as extra care, home care, or residential care. You will have previous experience of staff supervision and management. You will be expected to bring a warm, caring, and person-centred approach to your work and to collaborate with our service users and their families.
You will demonstrate a commitment to re-ablement principles and to promoting dignity and independence. We are looking for someone with a can-do, hands-on approach who is a positive role model.
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days leave, and company-paid enhanced DBS. We are a passionate, inclusive, and anti-racist organisation - Stonewall Diversity Champion, Disability Confident Employer, and we have recently received the Investors in People Gold award.
We can only accept applications from candidates who are located in and eligible to work within the UK.
Contact Detail:
Creative Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Extra Care Registered Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who might know about opportunities at Creative Support. A friendly chat can sometimes lead to a job before it’s even advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Creative Support tick, and be ready to share how your experience aligns with their mission of providing compassionate care.
✨Tip Number 3
Showcase your leadership skills! During interviews, highlight your experience in managing teams and delivering high-quality care. Use specific examples that demonstrate your ability to promote independence and well-being among service users.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep checking back for new roles that match your skills.
We think you need these skills to ace Extra Care Registered Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Registered Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Experience: Don’t just list your previous roles; explain how your management experience in care settings has prepared you for this position. We want to see your journey and how it connects to leading a compassionate team.
Be Person-Centred: Since we value a person-centred approach, share examples of how you've promoted independence and dignity in your past roles. This will demonstrate your commitment to our values and the well-being of service users.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Creative Support
✨Know Your Services Inside Out
Before the interview, make sure you thoroughly understand the two Extra Care services you'll be managing. Familiarise yourself with their operations, the care team, and the specific needs of older adults in those settings. This knowledge will help you demonstrate your commitment to providing high-quality, person-centred care.
✨Showcase Your Leadership Skills
As a Registered Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed staff in the past, focusing on your approach to supervision, support, and fostering a positive work environment. Highlight any experience you have in promoting independence and dignity for service users.
✨Understand CQC Standards
Since the service is registered with the CQC, it's crucial to be well-versed in their standards and expectations. Brush up on the essential standards of care and think about how you would ensure compliance in your role. Being able to discuss quality assurance checks and how you would implement them will impress your interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about potential scenarios you might face in the role, such as managing conflicts within the team or addressing concerns from families. Practising your responses will help you feel more confident during the interview.
