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- Tasks: Provide emotional and practical support to individuals in mental health crises.
- Company: Join Creative Support, a passionate and inclusive organisation making a difference.
- Benefits: Earn £12.85 per hour, enjoy 28 days annual leave, and receive a probationary bonus.
- Why this job: Make a real impact in people's lives while developing your career in mental health support.
- Qualifications: Experience with mental health needs and a warm, person-centred approach are essential.
- Other info: Flexible hours available, with opportunities for career progression through structured training.
The predicted salary is between 12 - 13 £ per hour.
We are proud to collaborate with Merseycare, local police force, crisis teams, and other agencies to offer a new night time crisis prevention service for individuals with mental health conditions in Liverpool City Centre for which we are now recruiting for Crisis and Recovery Workers.
Service Overview: Our service aims to provide a safe and secure environment for individuals at a crisis point in their mental health. Operating from 6pm every day of the year, our goal is to reduce hospitalizations, dependency on A&E departments and police resources. Utilizing a social model of support, our staff team will employ appropriate de-escalation and support techniques while promoting clients’ abilities to manage their coping strategies.
Key Responsibilities:
- Provide practical and emotional support to service users in or facing a mental health crisis.
- Identify and access opportunities for service users to gain independence and confidence.
- Work with service users in a recovery-focused manner, aligned with their support and risk management plans.
- Collaborate with other professionals to deliver a consistent and coordinated service, maximizing outcomes for service users.
Candidate Requirements:
- Experience working with individuals with mental health needs is required.
- A warm personality and the ability to work in a person-centred manner, even in high-stress situations, are crucial.
- A clean driving licence and access to a car is beneficial.
- Flexibility to work on a rota basis to meet service needs is also expected.
Full time and part time hours are available for this role. Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework.
Benefits of working with Creative Support include:
- Probationary bonus
- Pension contributions
- 28 days Annual Leave
- Company paid enhanced DBS
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received. We can only accept applications from candidates who are located in and eligible to work within the UK.
Application Instructions: In order to apply, please read the job description and then complete the online application form. Completed Application Forms must be submitted to our Head Office address or emailed to recruitment@creativesupport.co.uk to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.
Crisis and Recovery Worker employer: Creative Support
Contact Detail:
Creative Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crisis and Recovery Worker
✨Tip Number 1
Network like a pro! Reach out to your contacts in the mental health field or related sectors. We all know someone who knows someone, so don’t be shy about asking for introductions or advice.
✨Tip Number 2
Prepare for those interviews! Research the company and understand their values, especially around mental health support. We want to show that we’re not just a good fit on paper but also share their passion for helping others.
✨Tip Number 3
Practice your responses to common interview questions. Think about how your experience aligns with the role of a Crisis and Recovery Worker. We can even do mock interviews together to boost your confidence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to make a difference in the community.
We think you need these skills to ace Crisis and Recovery Worker
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Crisis and Recovery Worker, so make sure you understand the key responsibilities and candidate requirements.
Show Off Your Experience: When filling out your application, highlight any experience you have working with individuals facing mental health challenges. We want to see how your background aligns with our mission to provide support in crisis situations.
Be Person-Centred: Remember, we’re all about a warm, person-centred approach. Use your application to demonstrate your ability to connect with people, especially in high-stress situations. Share examples that showcase your empathy and support skills.
Apply Through Our Website: Don’t forget to submit your application through our website using the vacancy reference number! This helps us keep everything organised and ensures your application gets the attention it deserves.
How to prepare for a job interview at Creative Support
✨Know Your Stuff
Make sure you understand the role of a Crisis and Recovery Worker inside out. Familiarise yourself with mental health conditions, de-escalation techniques, and the social model of support. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Warmth
Since this role requires a warm personality, think about examples from your past experiences where you've provided emotional support or worked in high-stress situations. Be ready to share these stories during the interview to demonstrate your ability to connect with service users.
✨Collaboration is Key
Highlight your experience working with other professionals, as collaboration is essential in this role. Prepare to discuss how you've successfully worked in teams before and how you can contribute to a coordinated service for clients.
✨Flexibility Matters
Be prepared to talk about your availability and willingness to work on a rota basis. Show that you understand the importance of being flexible in a crisis prevention service and how it can positively impact service users' outcomes.
