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- Tasks: Support adults with learning disabilities and mental health needs through administrative tasks.
- Company: Join a passionate not-for-profit organisation dedicated to high-quality care.
- Benefits: Enjoy a competitive salary of up to £13.00 per hour and a supportive work environment.
- Why this job: Make a real impact in the community while developing your skills in a dynamic team.
- Qualifications: Ideal for graduates or professionals with strong organisational and communication skills.
- Other info: Flexible working opportunities and a commitment to diversity and inclusion.
4 days ago Be among the first 25 applicants
Up to £13.00 per hour
Stockton-On-Tees, County Durham
Full-Time
An exciting opportunity has arisen to join our not-for-profit organisation as a Business Support Officer. We are seeking a graduate or professional who is highly proactive and well-organised to support operational and administrative output.
You will provide efficient support to services dedicated to supporting adults with Learning Disabilities and or Mental Health Diagnosis with a range of support needs. An excellent standard of verbal and written English is essential as well as an interest in working in the not-for-profit health and social care sector.
We are looking for an individual with initiative and a can-do attitude to join our expanding North East team, providing administrative and operational support to our services across the North East. The successful candidate will travel to support our services across the North East as needed, and will have an office base in Stockton-on-Tees.
Duties Will Include (but Are Not Limited To)
- Provide routine administrative support to our busy services
- Conduct themed audits within services
- Supporting with our recruitment and retention strategy.
- Assisting the management team with deployment of relief staff and monitoring agency usage against local and national KPI’s
- Undertaking monitoring and checks to ensure all commissioned hours are delivered and services are working within their budget.
- Develop and maintain accurate data relating to client provision to ensure invoicing is correct.
- Helping to set up new services
- Assisting the management team with oversight of new starters.
- Supporting the senior management team with the oversight of voids within properties.
- Maintaining incident, Safeguarding and CQC reporting oversight and analysis
- Supporting the setup of new student placements.
An approachable and warm manner, along with excellent customer care skills is essential. The role requires an individual with excellent attention to detail as well as the ability to multi-task to complete competing deadlines. The skills to accurately input data onto databases, minute meetings and use Microsoft Word, Excel and Outlook are necessary to succeed in this role. You will enjoy working as a team as well as using your initiative and working independently.
This role will suit someone with resilience and enthusiasm who relishes a new challenge each day. Creative Support is an Investors in People, Stonewall Diversity Champion and equal opportunities employer, committed to delivering local high quality care through a well-established and supported local work force.
Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer, who have recently received Investors in People Gold award. We actively encourage applications from candidates from all backgrounds and cultures, however we can only accept fully completed applications from those located in and eligible to work within the UK – Please be aware we are currently at full capacity with our Visa Sponsor Licenses, therefore we are not accepting applicants who are seeking sponsorship.
We are also not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.
We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed. We do not notify unsuccessful candidates of their outcome at application stage, previously unsuccessful applicants must wait six months before reapplying.
Application Instructions
In order to apply, please read the job description and then complete the online application form using the links above.
You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to recruitment@creativesupport.co.uk to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.
If you require any advice on completing your application form, please call us on 0161 236 0829.
Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS
Seniority level
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Employment type
Full-time
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Industries
Hospitals and Health Care
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Business Support Officer employer: Creative Support
Contact Detail:
Creative Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Familiarise yourself with the not-for-profit sector, especially in health and social care. Understanding the unique challenges and values of this sector will help you demonstrate your genuine interest during interviews.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will show that you can handle the demands of the Business Support Officer role.
✨Tip Number 3
Network with professionals in the field. Attend local events or join online forums related to health and social care. Building connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Research Creative Support's values and recent initiatives. Being able to discuss these in your interview will demonstrate your commitment to their mission and your alignment with their organisational culture.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Business Support Officer. Emphasise your organisational skills, attention to detail, and any experience in administrative support or the health and social care sector.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific duties from the job description that excite you and explain how your background makes you a great fit for supporting adults with learning disabilities and mental health diagnoses.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Word, Excel, and Outlook, as well as your ability to manage multiple tasks and deadlines. Provide examples of how you've successfully used these skills in previous roles.
Follow Application Instructions: Carefully read the application instructions provided by Creative Support. Ensure you complete the online application form accurately and submit all required documents, including your CV and cover letter, to avoid any delays in the process.
How to prepare for a job interview at Creative Support
✨Show Your Proactive Nature
As a Business Support Officer, being proactive is key. During the interview, share examples of how you've taken initiative in previous roles or projects. This will demonstrate your ability to anticipate needs and act accordingly.
✨Highlight Your Organisational Skills
This role requires excellent organisational skills. Be prepared to discuss how you manage multiple tasks and deadlines. You could mention specific tools or methods you use to stay organised, such as digital calendars or task management apps.
✨Demonstrate Your Communication Skills
Since the position involves supporting adults with learning disabilities and mental health diagnoses, strong verbal and written communication skills are essential. Practice articulating your thoughts clearly and consider sharing a brief example of how you've effectively communicated in challenging situations.
✨Express Your Passion for the Sector
The not-for-profit health and social care sector is unique. Show your enthusiasm for working in this field by discussing any relevant experiences or volunteer work. This will help convey your commitment to making a positive impact in the community.
