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- Tasks: Support individuals in crisis and lead a compassionate team at our Northfield café.
- Company: Join Creative Support, a passionate and inclusive organisation making a real difference.
- Benefits: Earn up to £13.70/hour, enjoy 33 days leave, and receive training in crisis intervention.
- Why this job: Make a positive impact on mental health while gaining valuable experience and skills.
- Qualifications: Minimum 2 years experience in mental health support and a flexible approach.
- Other info: Be part of an award-winning team with excellent career development opportunities.
The predicted salary is between 11 - 14 £ per hour.
We are looking for a compassionate, self-motivated and highly committed person to join the team as a Crisis Intervention Coordinator in our Northfield based crisis café, Talking Space. This is an exciting opportunity to be a lead role in our well-established team, which supports individuals presenting in distress or mental health crisis. Our service supports individuals by listening non-judgementally, and implementing person centred interventions, in order to alleviate the demand on A&E departments. This offers a more suitable environment for individuals to de-escalate and recuperate. The Talking Space operates out of our Northfield Hub, Thursday to Sunday from 6pm-11pm. This role offers unique and challenging opportunities bringing great job satisfaction to those who are looking to make a positive difference to the lives of others. We provide relevant Crisis Intervention training such as Suicide Prevention and Psychologically Informed Environments as well as access to accredited health and social care diplomas through our own training academy.
Responsibilities:
- Deputising and supporting the manager in co-ordination of all aspects of service delivery.
- Leading on the recruitment, supervision and embedding of volunteers within the service.
- To devise staffing rotas in accordance with agreed requirements and the needs of the service.
- To be pro-active and resourceful in addressing any gaps in service provision.
- To actively promote the service to external referrers and partner agencies, building a positive reputation and strong working relationships to ensure the service is fully utilised.
Qualifications:
The ideal candidate will be a confident, credible & professional practitioner, and have a minimum of 2 years relevant experience of supporting adults with mental health, or other additional needs. A willingness to work flexibly according to the needs of the service is essential.
Benefits:
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Application Instructions:
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas. To apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address or emailed to recruitment@creativesupport.co.uk to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829.
Crisis Intervention Coordinator in Birmingham employer: Creative Support
Contact Detail:
Creative Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crisis Intervention Coordinator in Birmingham
✨Tip Number 1
Get to know the company! Research Creative Support and their values. When you understand what they stand for, you can tailor your approach and show how you align with their mission during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and help you make a lasting impression when you apply.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to crisis intervention and mental health support. Role-playing with a friend can help you feel more confident and articulate your thoughts clearly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Creative Support and making a difference in people's lives.
We think you need these skills to ace Crisis Intervention Coordinator in Birmingham
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your experience aligns with what we're looking for, so make sure you understand the key responsibilities and qualifications.
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications. Highlight your relevant experience in mental health support and show us why you're the perfect fit for the Crisis Intervention Coordinator role.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Remember, less is often more!
Apply Through Our Website: Make sure to submit your application via our website using the provided links. This helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Creative Support
✨Know Your Stuff
Make sure you understand the role of a Crisis Intervention Coordinator inside out. Familiarise yourself with the key responsibilities, such as supporting individuals in distress and leading a team. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Compassion
This role is all about empathy and support. Be prepared to share examples from your past experiences where you've helped someone in a crisis or provided emotional support. Highlighting your compassionate nature will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the training provided, the team dynamics, or how success is measured in the role. It shows that you're engaged and thinking critically about how you can contribute.
✨Be Flexible and Resourceful
The job requires a willingness to adapt to changing needs. Share instances where you've had to think on your feet or adjust your approach to meet someone's needs. This will demonstrate that you can handle the dynamic nature of the role effectively.
