Volunteer Admin

As an admin volunteer, you will be supporting our team with a range of administrative tasks and acting as a first point of contact for individuals accessing our service, helping to create a welcoming and relaxed atmosphere.

Your role will largely involve welcoming individuals into the service, dealing with telephone enquiries, updating records, and carrying out general admin duties. Full training will be given to help you in your role.

To support you in your role, you will be given an induction and regular supervision with an assigned volunteer supervisor.

Key Responsibilities:

1. Welcome individuals into the service and complete necessary sign-in procedures.
2. Listen non-judgementally to individuals and offer advice and signposting as appropriate.
3. Carry out general admin duties, including answering telephone calls, photocopying, sending letters/emails, and ensuring the space remains well organised, updating notice boards, and filing paperwork.
4. Offer light refreshments and create a relaxing atmosphere.

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