Team Leader

Team Leader

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team supporting individuals with mental health needs in a dynamic environment.
  • Company: Creative Support is a passionate, inclusive organisation dedicated to empowering individuals with mental health challenges.
  • Benefits: Enjoy a probationary bonus, pension contributions, 28 days annual leave, and full training.
  • Why this job: Make a real difference while engaging in fun activities with service users every day.
  • Qualifications: Experience in mental health support and a desire to help others thrive.
  • Other info: Join a supportive network of experienced managers and work towards a QCF Diploma.

The predicted salary is between 30000 - 42000 £ per year.

Creative Support are looking for an energetic and enthusiastic individual to manage our team of support staff at our Mental Health service in Whalley Range. We require someone with a good understanding and experience in the field of mental health.

As a Team Leader, you will receive guidance and support from the registered service manager to help maintain high-quality support to oversee the supported accommodation service. You will also join a cohort of experienced regional managers who, alongside the registered manager, will provide peer support to you in your role.

The successful applicant will be supporting active and independent service users with mental health needs with a wide range of interests and goals. No two days will be the same at this service as we support our service users to follow their passions and engage in a range of activities including meals out, cooking/baking, board games, movie nights, arts and crafts, and many more.

The Role:

  1. To directly lead the team and be responsible for the line management of team members.
  2. To operate as a Team Leader across different streams of support and ensure effective running of services with the support of other senior staff.
  3. To undertake direct support to service users within your duties.
  4. To provide person-centred care and support to enable people with mental health needs to live as independently as possible and be part of their community.
  5. To engage with service users and build trusting therapeutic relationships.
  6. To undertake assessments of new referrals and ensure robust review processes for those who use the services.
  7. To work closely with other professionals and agencies to provide a coordinated personalised service, which meets the identified needs of individuals, promotes their recovery, and maintains their quality of life.
  8. To deputise for the Mental Health Manager in relevant work areas when required, providing staff supervision and management, undertaking initial assessments, and liaising with other professionals and agencies.

Vacancy Reference Number: 77652

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave, and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received; we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Application Instructions:

In order to apply, please read the job description and then complete the online application form using the links above.

You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to recruitment@creativesupport.co.uk to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date, please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.

If you require any advice on completing your application form, please call us at 0161 236 0829.

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

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Contact Detail:

Creative Support Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Familiarise yourself with the principles of person-centred care. Understanding how to tailor support to individual needs will be crucial in your role as a Team Leader, so be ready to discuss specific examples of how you've done this in the past.

✨Tip Number 2

Network with professionals in the mental health field. Attend local events or join online forums to connect with others who work in similar roles. This can provide you with insights and tips that could be beneficial during your interview.

✨Tip Number 3

Prepare to discuss your leadership style and experiences. Think about how you've successfully managed teams in the past, particularly in challenging situations, and be ready to share these stories to demonstrate your capability.

✨Tip Number 4

Research Creative Support's values and mission. Understanding their commitment to inclusivity and anti-racism will help you align your answers with their organisational culture, showing that you're a great fit for the team.

We think you need these skills to ace Team Leader

Leadership Skills
Understanding of Mental Health
Person-Centred Care
Communication Skills
Team Management
Relationship Building
Assessment Skills
Coordinated Service Delivery
Problem-Solving Skills
Empathy and Compassion
Adaptability
Conflict Resolution
Organisational Skills
Supervisory Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to grasp the responsibilities and requirements of the Team Leader position. Highlight your relevant experience in mental health and team management in your application.

Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise your leadership abilities, experience in mental health support, and any relevant qualifications or training.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with mental health needs. Use specific examples from your past experiences to demonstrate how you can contribute to the team and the service users.

Follow Application Instructions: Ensure you submit your application through the Creative Support website using the provided vacancy reference number. Double-check that all required documents are included and that your application is complete before hitting 'submit'.

How to prepare for a job interview at Creative Support Ltd

✨Show Your Passion for Mental Health

Make sure to express your enthusiasm for working in the mental health field. Share any personal experiences or insights that have shaped your understanding of mental health, as this will resonate with the interviewers and demonstrate your commitment to the role.

✨Highlight Leadership Experience

Prepare examples of your previous leadership roles, especially in support settings. Discuss how you managed teams, resolved conflicts, and motivated staff to provide high-quality care, as this is crucial for a Team Leader position.

✨Demonstrate Person-Centred Care Skills

Be ready to discuss how you approach person-centred care. Provide specific examples of how you've supported individuals with diverse needs and interests, showcasing your ability to build trusting relationships and promote independence.

✨Prepare for Scenario-Based Questions

Anticipate scenario-based questions that may arise during the interview. Think about how you would handle various situations involving service users, team dynamics, or collaboration with other professionals, as this will highlight your problem-solving skills and adaptability.

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