At a Glance
- Tasks: Conduct quality audits and visits to ensure top-notch service delivery.
- Company: Join a leading not-for-profit social care company with a 30-year legacy.
- Benefits: Receive full training, support, and opportunities for professional growth.
- Other info: Be part of a dynamic team dedicated to continuous improvement and quality assurance.
- Why this job: Make a real difference in the lives of vulnerable adults while developing your career.
- Qualifications: Experience in social care, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
Overview
We are seeking a highly motivated, responsive and caring individual for the role of Quality and Auditing Officer.
The post is based at our Head Office in Stockport with regular planned travel to services nationwide.
You will work with the Quality Team and other quality work streams within Creative Support.
The successful candidate will have proven experience in social care or a closely related field and will be an excellent communicator who can complete comprehensive reporting and review service action plans.
You will maintain positive working relationships with internal colleagues and external services including commissioning and regulatory bodies such as the Care Quality Commission (CQC).
The role supports the Quality Team to complete quality visits and audits and to ensure that action plans are addressed.
Full support and training will be provided, with regular supervision from your line manager.
Creative Support is a not-for-profit social care company with a strong track record with the CQC, supporting over 6,000 vulnerable adults.
We have a 30-year history of delivering high-quality services.
Are you interested in a diverse role where you can develop your career?
Do you enjoy developing quality of services and working as a team to ensure service users receive the best support?
Do you have good attention to detail and the patience to check quality in services?
Do you want to be part of a dynamic and experienced team?
Responsibilities
- Undertake planned quality visits and audits to services in collaboration with the Quality Team and relevant work streams.
- Travel nationally to service locations as required.
- Prepare comprehensive reports and action plans; monitor progress and ensure actions are addressed.
- Maintain positive relationships with internal teams, external services, commissioners and regulatory bodies (including CQC).
- Contribute to continuous improvement of service quality and regulatory compliance.
- Receive training and supervision; participate in ongoing professional development.
Qualifications
- Proven experience in social care or a closely related field.
- Excellent communication skills and the ability to report clearly and effectively.
- Strong attention to detail, accuracy, and patience in quality checks.
- Ability to work independently and as part of a team; proactive and flexible with travel requirements.
- Willingness to travel nationally and to engage with regulatory bodies such as the CQC.
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