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- Tasks: Lead a team to provide crisis support for individuals with mental health challenges.
- Company: Creative Support, a passionate not-for-profit social care provider.
- Benefits: Up to £13.90 per hour, 33 days annual leave, and full training provided.
- Why this job: Make a real difference in people's lives while developing your management skills.
- Qualifications: Experience in community support and strong communication skills required.
- Other info: Join an inclusive, anti-racist organisation with excellent career growth opportunities.
The predicted salary is between 11 - 14 £ per hour.
Closing Date: Wednesday 18th February 2026
Up to £13.90 per hour
Liverpool City Centre
Full-Time
Creative Support, a not-for-profit provider of social care services, is pleased to be working in partnership with Liverpool City Council to provide a new night time crisis prevention service for individuals with a mental illness in Liverpool City Centre. The service will provide a safe and secure environment for individuals at risk of reaching crisis point within their mental health. It will operate from 6pm-1am, 7 days a week, 365 days a year, and the sole purpose of the service is to reduce individuals being hospitalised, and dependency on A&E departments and police resources. This will be a social model of support with staff team expected to utilise appropriate de-escalation and support techniques whilst promoting clients abilities to manage their own coping strategies.
As the Crisis and Recovery Practitioner you will support the Crisis and Recovery Manager to lead and coordinate the support service. You will be responsible for the supervision and management of Crisis and Recovery Workers within the service. You will be responsible for ensuring the effective and consistent delivery of the service. You will work with our commissioners, senior colleagues and other key stakeholders to ensure the service provides value for money and achieves key outcomes as part of the commissioning standards and key performance indicators. You will be an effective operational manager, with a track record in robust staff performance management, financial management and contract management.
You will ensure that the service provided is responsive to the needs and preferences of service users and you will work the senior staff team to develop partnerships with the other service providers, external agencies, services and community groups that will be beneficial to the emotional, physical and financial wellbeing of the people we support.
As a manager you must have a professional approach with the ability to supervise, coach and guide the staff team to deliver a consistently personalised service. You will need excellent written and verbal communication skills and you will be fully IT literate. A relevant social care qualification is desirable and experience within a community-based support service is essential. You will have the ability to maintain excellent records and meet monitoring requirements as set out by Creative Support and commissioners.
Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
We can only accept applications from candidates who are located in and eligible to work within the UK. This post will not be open to Sponsorship under the UKVI scheme.
Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address or emailed to recruitment@creativesupport.co.uk to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829.
Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS
Crisis and Recovery Practitioner in Stockport employer: Creative Support Ltd
Contact Detail:
Creative Support Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crisis and Recovery Practitioner in Stockport
✨Tip Number 1
Network like a pro! Reach out to people in the social care sector, especially those who work with mental health services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to crisis management and recovery support. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your passion for social care during interviews. Share personal stories or experiences that highlight your commitment to helping others, especially in crisis situations. It’s all about connecting on a human level!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details you need to tailor your approach to the role of Crisis and Recovery Practitioner.
We think you need these skills to ace Crisis and Recovery Practitioner in Stockport
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Crisis and Recovery Practitioner. This will help you tailor your application to highlight your relevant skills and experiences.
Showcase Your Experience: When filling out the application form, don’t hold back on sharing your experience in community-based support services. We want to see how your background aligns with our mission to provide effective support to individuals in crisis.
Be Clear and Concise: Keep your written responses clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured answers that get straight to the heart of your qualifications and motivations for applying.
Apply Through Our Website: Make sure to submit your application through our website using the vacancy reference number provided. This ensures that your application is processed correctly and reaches the right people. Plus, it’s super easy!
How to prepare for a job interview at Creative Support Ltd
✨Know the Service Inside Out
Before your interview, make sure you thoroughly understand the crisis prevention service and its goals. Familiarise yourself with the key performance indicators and how they align with the needs of individuals with mental illness. This will show your genuine interest and commitment to the role.
✨Demonstrate Your Management Skills
As a Crisis and Recovery Practitioner, you'll be supervising a team. Prepare examples of how you've successfully managed staff in the past, focusing on coaching and guiding them to deliver personalised services. Highlight any experience you have in performance management and financial oversight.
✨Showcase Your Communication Skills
Excellent written and verbal communication is crucial for this role. Be ready to discuss how you've effectively communicated with stakeholders, service users, and your team in previous positions. Consider preparing a brief scenario where your communication skills made a significant impact.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle crisis situations and de-escalation techniques. Think of specific instances where you've successfully navigated challenging scenarios, and be prepared to explain your thought process and the outcomes. This will demonstrate your practical knowledge and problem-solving abilities.
