At a Glance
- Tasks: Provide administrative support to services for adults with learning disabilities and older people.
- Company: Join a passionate not-for-profit organisation dedicated to high-quality care.
- Benefits: Gain valuable experience in health and social care with supportive management.
- Other info: Dynamic role with opportunities for personal growth and teamwork.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong attention to detail, excellent communication skills, and proficiency in Microsoft Office.
The predicted salary is between 25000 - 30000 £ per year.
An exciting opportunity has arisen to join our not-for-profit organisation as an Administrator. We are looking for a highly motivated, organised and proactive individual to join our expanding London team, providing administrative and operational support to our 12 Extra Care and Supported Living services spanning Brent, Harrow and Bromley. The role will be based at Klute Apartments in Harrow, but the role holder will be regularly visiting all the services in Brent and Harrow, with travel to Bromley required on occasions.
You will provide efficient support to services dedicated to supporting adults with learning disabilities, as well as older people with a range of support needs. You will also work closely with the Area Manager in line with the needs of the organisation. An excellent standard of verbal and written English is essential as well as an interest in working in the not-for-profit/health and social care sector.
Duties will include (but are not limited to):
- Maintaining the client files in line with CQC standards including creating and updating staff files and documentation.
- Assisting Registered Managers with additional administration support during and prior to CQC and Local Authority inspections.
- Taking minutes at a variety of different meetings (including HR investigations and disciplinary hearings).
- Providing support to managers to complete internal audits and spot checks when required.
- Assisting in setting up local training facilities.
- Getting involved in client activities when required.
The role requires an individual with excellent attention to detail as well as the ability to multi-task to complete competing deadlines. The skills to accurately input data onto databases, minute meetings and use Microsoft Word, Excel and Outlook are essential. You will enjoy working as a team as well as using your initiative and working independently.
You will receive visible and supportive management from our team and the opportunity to gain valuable experience in the health and social care and not-for-profit sector in this fulfilling and varied role. This role will suit someone with loads of gumption and enthusiasm who relishes a new challenge each day.
Creative Support is an Investors in People, Stonewall Diversity Champion and equal opportunities employer, committed to delivering local high-quality care through a well-established and supported local work force.
We welcome the opportunity to have a chat about the role so please contact Laura Newcombe, Area Manager.
Service Administration Officer employer: Creative Support Ltd
Creative Support is an exceptional employer, offering a supportive and inclusive work environment in the heart of London. As a not-for-profit organisation, we prioritise employee growth and development, providing opportunities to gain valuable experience in the health and social care sector while making a meaningful impact on the lives of adults with learning disabilities and older individuals. Our commitment to diversity and our Investors in People Gold status reflect our dedication to fostering a positive workplace culture where every team member can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administration Officer
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Creative Support Ltd.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Creative Support Ltd.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Creative Support Ltd.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Creative Support Ltd. Apply directly through us to stand out!
We think you need these skills to ace Service Administration Officer
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Creative Support Ltd. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Service Administration Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Creative Support Ltd
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Creative Support Ltd. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
