At a Glance
- Tasks: Support services for adults with learning disabilities and older people, ensuring efficient administration.
- Company: Join a not-for-profit organisation dedicated to high-quality care and support.
- Benefits: Enjoy a competitive salary, 33 days annual leave, and a probationary bonus.
- Other info: Be part of a supportive team committed to diversity and local community care.
- Why this job: Make a real difference in people's lives while developing your administrative skills.
- Qualifications: Graduate or professional degree with strong organisational and communication skills.
The predicted salary is between 14.8 - 14.8 £ per hour.
Service Administration Officer – Creative Support Ltd
An exciting opportunity has arisen to join our not-for-profit organisation as an Administrator.
We are looking for a highly motivated and proactive individual with a graduate or professional background to support operational and administrative output for services that support adults with learning disabilities and older people with support needs.
Responsibilities
- Provide efficient support to services dedicated to supporting adults with learning disabilities and older people with a range of support needs.
- Work closely with the Area Manager (Tower Hamlets) in line with the needs of the organisation.
- Maintain client files in line with CQC standards, including creating and updating staff files and documentation.
- Assist Registered Managers with additional administration support during and prior to CQC and Local Authority inspections.
- Complete minutes at a variety of meetings, including HR investigations and disciplinary hearings.
- Support managers to complete internal audits and spot checks when required.
- Assist in setting up local training facilities.
- Get involved in client activities when required.
- Maintain accurate data entry onto databases, record minutes, and use Microsoft Word, Excel and Outlook.
- Provide excellent customer care skills, a warm and helpful telephone manner, and signpost individuals to the appropriate people.
Qualifications
- Graduate or professional degree.
- Highly proactive, well‑organised and able to multi‑task to meet competing deadlines.
- Excellent verbal and written English.
- Interest in working in a not‑for‑profit, health and social care sector.
- Experience with administrative support for CQC or local authority inspections (desirable).
Benefits
- Probationary bonus.
- Pension contributions.
- 33 days of annual leave.
- Company‑paid enhanced DBS.
Creative Support is an Investors in People, Stonewall Diversity Champion and equal opportunities employer, committed to delivering local high-quality care through a well‑established and supported local workforce.
Applications must be submitted via the Creative Support website using vacancy reference number 84406.
We only accept applications from candidates located in the UK, eligible to work, and who will not require sponsorship for a Skilled Worker visa.
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StudySmarter Expert Advice🤫
We think this is how you could land Service Administration Officer in Dover
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Creative Support Ltd.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Creative Support Ltd.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Creative Support Ltd.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Creative Support Ltd. Apply directly through us to stand out!
We think you need these skills to ace Service Administration Officer in Dover
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Creative Support Ltd. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Service Administration Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Creative Support Ltd
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Creative Support Ltd. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
