Crisis and Recovery Support Worker
Crisis and Recovery Support Worker

Crisis and Recovery Support Worker

Liverpool Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals in mental health crises with practical and emotional assistance.
  • Company: Creative Support is a not-for-profit focused on social care services in Liverpool.
  • Benefits: Work flexible hours, gain valuable experience, and make a real difference in people's lives.
  • Why this job: Join a passionate team dedicated to helping others and promoting mental health recovery.
  • Qualifications: No specific qualifications required; just bring your empathy and motivation!
  • Other info: This role operates every night, providing essential support 365 days a year.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

We are proud to collaborate with Liverpool City Council, local police force, crisis teams, and other agencies to offer a new night time crisis prevention service for individuals with mental health conditions in Liverpool City Centre for which we are now recruiting for Crisis and Recovery Support Workers.

Service Overview: Our service aims to provide a safe and secure environment for individuals at a crisis point in their mental health. Operating from 6pm every day of the year, our goal is to reduce hospitalizations, dependency on A&E departments and police resources. Utilizing a social model of support, our staff team will employ appropriate de-escalation and support techniques while promoting clients’ abilities to manage their coping strategies.

Key Responsibilities: As a Crisis and Recovery Worker, you will provide practical and emotional support to service users in or facing a mental health crisis. You will identify and access opportunities for service users to gain independence and confidence. You will work with service users in a recovery-focused manner, aligned with their support and risk management plans. Collaboration with other professionals to deliver a consistent and coordinated service, maximizing outcomes for service users, is essential.

Candidate Requirements: Experience working with individuals with mental health needs is required. A warm personality and the ability to work in a person-centred manner, even in high-stress situations, are crucial. A clean driving licence and access to a car is beneficial. Flexibility to work on a rota basis to meet service needs is also expected.

Vacancy Reference Number: 77740

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK

Crisis and Recovery Support Worker employer: Creative Support Ltd

Creative Support is an exceptional employer dedicated to making a meaningful impact in the lives of individuals facing mental health challenges. Our collaborative work culture fosters professional growth and development, offering extensive training and support to our staff. Located in the heart of Liverpool City Centre, we provide a unique opportunity to be part of a vital service that prioritizes community well-being and empowers both employees and service users alike.
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Contact Detail:

Creative Support Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Crisis and Recovery Support Worker

✨Tip Number 1

Familiarize yourself with the specific mental health challenges faced by individuals in crisis. Understanding these issues will help you demonstrate your empathy and knowledge during the interview.

✨Tip Number 2

Highlight any previous experience you have in crisis intervention or support roles. Be ready to share specific examples of how you've successfully helped individuals in distress.

✨Tip Number 3

Research the local services and agencies that collaborate with Creative Support. Showing that you understand the community landscape can set you apart as a candidate who is proactive and engaged.

✨Tip Number 4

Prepare to discuss your approach to person-centred support and recovery-focused practices. Be ready to explain how you would empower service users to manage their own coping strategies effectively.

We think you need these skills to ace Crisis and Recovery Support Worker

Empathy
Active Listening
Crisis Intervention Techniques
Knowledge of Mental Health Issues
De-escalation Skills
Person-Centred Approach
Collaboration and Teamwork
Communication Skills
Problem-Solving Skills
Emotional Resilience
Ability to Work Under Pressure
Understanding of Recovery Models
Risk Assessment Skills
Flexibility and Adaptability

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Crisis and Recovery Support Worker position. Understand the key responsibilities and the skills required, such as providing emotional support and working collaboratively with other professionals.

Tailor Your CV: Customize your CV to highlight relevant experience in mental health support, crisis intervention, and person-centred care. Use specific examples that demonstrate your ability to provide practical and emotional support to individuals facing mental health challenges.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting individuals with mental health needs. Mention your understanding of the social model of support and how you can contribute to reducing hospitalizations and promoting independence among service users.

Highlight Relevant Skills: In both your CV and cover letter, emphasize skills such as de-escalation techniques, communication, empathy, and teamwork. These are crucial for the role and will show that you are well-suited for the position.

How to prepare for a job interview at Creative Support Ltd

✨Show Your Empathy

As a Crisis and Recovery Support Worker, empathy is key. Be prepared to share examples of how you've supported individuals in crisis before, highlighting your ability to listen and understand their needs.

✨Demonstrate Your Knowledge of Mental Health

Familiarize yourself with common mental health issues and crisis intervention techniques. During the interview, discuss relevant theories or practices that you believe could be beneficial in this role.

✨Highlight Your Teamwork Skills

This role involves collaboration with various professionals. Be ready to talk about your experience working in teams, especially in high-pressure situations, and how you contributed to achieving positive outcomes.

✨Prepare for Scenario Questions

Expect scenario-based questions where you may need to demonstrate your problem-solving skills. Think through potential crisis situations and how you would handle them, focusing on de-escalation and support strategies.

Crisis and Recovery Support Worker
Creative Support Ltd
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  • Crisis and Recovery Support Worker

    Liverpool
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-04-28

  • C

    Creative Support Ltd

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