Closing Date: Tuesday 24th November 2026
up to £30,000 per annum
Full-Time
We are looking for a proactive and highly organised graduate or professional to join our expanding team as a Business Support Officer. This role will provide administrative and operational support to services across 11 boroughs of London and Essex.
You will provide efficient support to services dedicated to supporting adults with learning disabilities, as well as older people with a range of support needs. The successful candidate will have duties include (but not limited to):
- Assisting with CQC compliance
- Undertaking rota checks to ensure all commissioned hours are delivered
- Monitoring overtime for staff
- Complete invoicing schedules for the finance team to reflect frontline delivery
- Monitoring financial performance of services against budgets
- Planning and supporting interviews
- Working with the Recruitment Team to ensure roles are advertised
- Writing job packs and adverts to fill vacancies
- Monitoring agency expenditure against local and national KPI's
- Working with our central Bank Team to agree agency bookings
- Helping to set up new services
This role will suit someone with resilience and enthusiasm who relishes a new challenge each day. We are looking for an individual with gumption and a can-do attitude. An approachable and warm manner, along with excellent customer care skills is essential. An excellent standard of verbal and written English is essential as well as an interest in working in the not-for-profit health and social care sector.
The role requires an individual with excellent attention to detail as well as the ability to multi-task to complete competing deadlines. The skills to accurately input data onto databases, minute meetings and use Microsoft Word, Excel and Outlook are necessary to succeed in this role. You will enjoy working as a team as well as using your initiative and working independently.
Vacancy Reference Number: 97096
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas.
Business Support Office employer: Creative Support Limited
Creative Support is an exceptional employer, offering a nurturing and inclusive work environment in Northfield, Birmingham, where you can make a meaningful impact on the lives of individuals with learning disabilities. With a strong focus on personal and professional development, employees benefit from ongoing training, a structured Development Pathway, and opportunities to progress into leadership roles. The company’s commitment to diversity and well-being, alongside competitive benefits such as a probationary bonus and generous annual leave, makes it a rewarding place to work for those passionate about supporting others.
