The Edinburgh International Festival is looking for an experienced, passionate and dedicated Website & Email Manager to join the Communications and Digital team.
We want you to help us deliver this unparalleled celebration of the performing arts, which brings some of the most exciting and creative artists working today to audiences from around the world.
EIF is an equal opportunity employer. We value diversity and applications from candidates of all communities and backgrounds. Inclusive culture is the foundation for a successful workplace—this is a key focus for us across our staff, our artists, and our audiences.
From leading the website's ongoing development to running well-targeted email campaigns across a range of audience segments, you'll be central to both web and email strategy and how people discover, engage with and support the Festival online. You'll work closely with the Social Media & Content Manager, the Digital Officer, the Head of Communications and Digital and colleagues across the organisation to connect our digital channels to the Festival's wider strategic goals.
£34,000 to £40,000 per annum
Permanent contract
35 hours per week, by agreement within standard office hours of 9.30 to 17.30, Monday to Friday. At peak times, and particularly immediately before and during the Festival, it will be necessary to work outside standard hours and at weekends. However the working hours will not exceed the working time directive.
Closing date for applications: 9.00am, 28/09/2026
Funded by The City of Edinburgh Council and Creative Scotland. Registered charity number SC004694.
The deadline is Monday 28 September 2026 at 09:00.
#J-18808-Ljbffr
Website and Email Manager employer: Creative Scotland
Capital Theatres is an exceptional employer, offering a vibrant work culture that thrives on teamwork and creativity within the heart of Edinburgh's cultural scene. As a Box Office Sales Assistant, you will enjoy flexible working hours, opportunities for professional development, and the chance to engage with diverse audiences while contributing to memorable performances. Join us in a role that not only values your contributions but also fosters a sense of community and passion for the arts.
StudySmarter Expert Advice🤫
We think this is how you could land Website and Email Manager
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Creative Scotland are looking for when hiring for a Website and Email Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Creative Scotland for the Website and Email Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Creative Scotland as a Website and Email Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Creative Scotland’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Website and Email Manager.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Creative Scotland, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Creative Scotland's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Creative Scotland. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Creative Scotland
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Creative Scotland uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Creative Scotland. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!