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- Tasks: Manage ticket sales and provide top-notch customer service in a vibrant cultural setting.
- Company: Exciting cultural organisation in the heart of Edinburgh.
- Benefits: Earn £13.45 per hour with flexible working hours.
- Why this job: Join a dynamic team and engage with diverse audiences every day.
- Qualifications: Enthusiastic, personable, and skilled in customer service.
- Other info: Fixed term contract with opportunities to grow your skills.
The predicted salary is between 13 - 16 £ per hour.
A cultural organization in Edinburgh is looking for a Box Office Administrator to manage ticket sales and customer service. This role involves direct interaction with customers both in person and online. Ideal candidates are enthusiastic and personable, capable of providing excellent customer service.
The position offers a competitive rate of £13.45 per hour for a fixed term contract. Flexibility in working hours can be discussed, although remote work is not available.
Ticketing & Guest Services Coordinator employer: Creative Scotland
Contact Detail:
Creative Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticketing & Guest Services Coordinator
✨Tip Number 1
Get to know the organisation! Research their events, values, and customer service approach. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your people skills! Since this role is all about interacting with customers, try role-playing scenarios with friends or family. This will boost your confidence and help you handle various customer situations.
✨Tip Number 3
Network like a pro! Attend local events or join online groups related to the cultural scene in Edinburgh. You never know who might have insider info on job openings or can put in a good word for you.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're serious about wanting to be part of our team. Don't miss out!
We think you need these skills to ace Ticketing & Guest Services Coordinator
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're genuinely excited about the role and the opportunity to interact with our guests.
Tailor Your CV: Make sure your CV highlights relevant experience in ticket sales or customer service. We love seeing how your skills match what we're looking for, so don’t be shy about showcasing your best bits!
Be Personable: Since this role involves direct interaction with customers, use a friendly tone in your cover letter. We’re looking for someone who can connect with our audience, so let your personality come through!
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Creative Scotland
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of ticketing systems and customer service best practices. Familiarise yourself with the cultural organisation's mission and recent events to show your enthusiasm and genuine interest.
✨Show Off Your People Skills
Since this role involves direct interaction with customers, be ready to demonstrate your excellent communication skills. Prepare examples of how you've handled difficult customer situations in the past, highlighting your ability to remain calm and professional.
✨Flexibility is Key
Discuss your availability openly during the interview. Since the job offers flexibility in working hours, be prepared to talk about your schedule and how you can adapt to meet the needs of the organisation.
✨Dress the Part
Even if the interview is casual, dressing smartly shows that you take the opportunity seriously. Aim for a polished look that reflects the professionalism expected in a customer-facing role.
