At a Glance
- Tasks: Ensure safety and security for all at an exciting event while providing excellent customer service.
- Company: Join a passionate team behind an internationally renowned performance.
- Benefits: Earn £13.45 per hour, build skills, and make lasting friendships.
- Other info: Temporary role from 6 to 29 August 2026 with training before.
- Why this job: Be part of something special and contribute to a memorable experience.
- Qualifications: Friendly attitude and ability to handle crowd situations.
The predicted salary is between 13 - 14 £ per hour.
Stewards are responsible for the safety, security and service of all customers, staff and performers at the event.
About the Tattoo: Behind every Tattoo performance is an extraordinary Cast and Crew. Our success is built on the energy, professionalism and passion of the people who make it happen. Together, we create an unforgettable experience for our audience while proudly supporting Military and Arts charities. Working with us means being part of something truly special. It’s fast‑paced, inspiring and full of opportunity – a chance to build skills, make lasting friendships, and contribute to an internationally renowned event.
Duration: This is a temporary position from 6 to 29 August 2026 (with staff training sessions taking place between 27 July to 5 August 2026).
Working Hours: As a Security Steward, you will work a minimum of 38.5 hours between 18:00–00:00 Monday to Friday and 15:30–00:00 on Saturdays and Friday 28 August 2026, although additional hours may be required. This role is primarily based within the event area and outside of the ticket barriers at The Edinburgh Castle Arena.
Key Duties and Responsibilities:
- Be polite, welcoming, friendly and ready to offer assistance to the audience at all times.
- Represent the Tattoo and uphold the event’s positive impression and core brand values in all activities.
- Provide clear information and directions to the audience.
- Be familiar with the layout of the site and assist the audience by giving information about the available facilities including first aid, toilets, water, welfare and facilities for people with special needs.
- Handle customer queries and resolve minor issues promptly.
- Recognise unsafe crowd conditions to ensure the safe dispersal of audience and the prevention of overcrowding.
- Assist guests with accessibility issues where applicable.
- Understand responsibilities towards the health & safety of all categories of audience, other staff and themselves.
- Be familiar with the arrangements for evacuating the audience and undertaking specific duties in an emergency.
- Respond to emergencies, such as early stages of a fire, raising the alarm and taking the necessary immediate action.
- Communicate confidently and clearly with customers in the event of an incident.
- Put in place and manage road closures and queue management systems.
Rate of Pay: £13.45 per hour
Location: The Edinburgh Castle Arena
The deadline is Sunday 14 June 2026 at 23:55.
Security Steward employer: Creative Scotland
Joining us as a Security Steward at The Edinburgh Castle Arena means becoming part of a vibrant team dedicated to creating unforgettable experiences while supporting military and arts charities. Our work culture is fast-paced and inspiring, offering you the chance to develop valuable skills, forge lasting friendships, and contribute to an internationally renowned event. With a focus on safety and customer service, we provide a unique opportunity to engage with a diverse audience in a historic setting, making your role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Security Steward
✨Tip Number 1
Get to know the event inside out! Familiarise yourself with the layout of The Edinburgh Castle Arena and all the facilities available. This way, when you're on the ground, you can confidently assist guests and handle queries like a pro.
✨Tip Number 2
Practice your communication skills! Being polite and friendly is key in this role. Try role-playing scenarios with friends or family to get comfortable with responding to customer queries and managing crowd situations.
✨Tip Number 3
Stay calm under pressure! Events can get hectic, so it’s important to keep your cool. Think about how you would react in an emergency and maybe even take a first aid course to boost your confidence.
✨Tip Number 4
Apply through our website! We want to see your enthusiasm for being part of something special. Make sure to highlight your passion for safety and service in your application, and let us know why you’d be a great fit for the Tattoo!
We think you need these skills to ace Security Steward
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you’re excited about being part of something special at the Tattoo. Share why you’re drawn to this opportunity and how you can contribute to creating an unforgettable experience.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the job description. We’re looking for individuals who can handle customer queries, ensure safety, and represent our brand positively, so showcase any past experiences that demonstrate these abilities.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the Security Steward role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Creative Scotland
✨Know the Event Inside Out
Before your interview, make sure you research the Tattoo and its values. Understand what makes it special and how the role of a Security Steward contributes to that experience. This will show your passion and commitment to the event.
✨Demonstrate Your People Skills
As a Security Steward, you'll be interacting with a diverse audience. Prepare examples of how you've handled customer queries or resolved issues in the past. Highlight your ability to stay calm under pressure and communicate effectively.
✨Familiarise Yourself with Safety Protocols
Brush up on health and safety regulations relevant to large events. Be ready to discuss how you would handle emergencies or unsafe situations. Showing that you take safety seriously will impress the interviewers.
✨Dress the Part
Even if it's just an interview, dressing smartly can make a great first impression. Opt for professional attire that reflects the role you're applying for. It shows that you respect the opportunity and are serious about the position.
